Source To Receipt Support Specialist - German Speaker

Goal of Function: 

• Active processing of master data for operational and transactional purchase process (Procure to Pay Process) 

• Processing of upcoming procurement data in accordance to actual valid legal requirements, SOP’s, company policies and further guidelines. 

• Overall responsibility of Supporting the requester/procurement community in various applicable Source to Pay process across various Procurement Systems (SAP Ariba, SAP ECC, SAP SRM, Synertrade etc.) 

• Responsible for resolving the technical issues raised as part of procure to pay process working with relevant teams for timely resolution. 

Main Tasks:

Master Data and Helpdesk Operations

Management of procurement master data (Vendor & Material)

Vendor Master Data 

• Creates and maintains vendor master data (type GLM1, GLM4, GLM6 wherever applicable) per request from business needs in accordance with company policies, governance rules and processes, eg. inSITE, ONBOARD, GTS, ICS, Legal Contracts, etc. 

• Acts as the liaison person with Global Master Data team to coordinate and facilitate the creation, maintenance of type GLMA (Affiliate Vendor) data per business need. 

• Act as main contact with Compliance for reviewing, correcting and synchronizing the vendor master data with ONBOARD TP data. 

• Creates and maintains specific fields of vendor master data to adapt to system setup of customized demands such as interface with external systems (if applicable). 

• Acts as control owner (data processor role) of all ICS sub-process of P2P that is relevant to vendor master data. 

• Assists the GBS Finance AP team in the resolution of payment issues that is relevant to vendor master data by helping to address knowledges and execute follow-up corrections.

Material Master Data 

• Creates and maintains all types of material master data (HAWA/DIEN/DOKU) per request of procurement team for timely and correct conversion of Purchase Orders, including basic, purchasing and other views wherever necessary. 

• Creates and maintains material source list/purchasing info record per request of PVE/Category Manager to execute supplier strategy and contract effectiveness. 

• Creates and maintains specific fields of material master data to adapt to system setup of customized demands such as interface with external systems (if applicable). 

• Communicates all critical material data issues with the appropriate clinic/plant/business and PVE/Category Manager (if applicable).

General 

• Monitors, follow-ups and responses with the progress of all master data creation & maintenance to business requestors, to ensure timely approval and escalate when necessary. 

• Assists the GBS operative buyer in the resolution of Purchase Order creation/change issues that is relevant to master data by helping to address knowledges and execute follow-up corrections. 

• Generates and provides standard or customized master data reports on a regular basis for business stake holders’ review. 

• Supporting requesters in navigating through Procurement Systems and conducting refresher trainings for the user community, including training documentation and content management. 

• Supporting issues/queries related to Shopping cart/ Purchase requisition creation process, Purchase order management, Goods receipt/Service entry sheet process, supplier queries, PO cancel/closure, PO changes & correction. 

• Supporting SAP SRM/SAP Ariba/Synertrade Admin Activities like user access management, Delegation of Authority/Approval matrix maintenance, Catalog Management etc.

Execution of administrative activities related to master data management 

• Execution of internal/ external correspondence. 

• Maintains stakeholder relations through direct personal contact, phone, or written correspondence. 

• Act proactively as the master data partner of procurement to ensure data quality, process efficiency, cost effectiveness and sustainability; continuously improve process wherever possible. 

• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.