Manager, HD Business

Role Summary:

Managing overall sales and marketing for Northern region on Malaysia with supervising 5 direct reports.

Accountabilities:

• Identify new and follow up any potential business opportunities by being proactive in the market place. Identify customer needs and provide appropriate resources through liaison with clinical, technical and sales teams within Fresenius Medical Care. Responsible for the professional practice and development of staff employed in your state. Co-ordination of Quality Improvement activities and Human Resource functions for your state.

• Providing a high standard of Management performance through participating in the implementation of Fresenius Medical Care Service Goals and Objectives, Performance Agreement and Business Plan.

• Enhancing the organisation’s image through adhering to organizational standards and values.

• Positively influencing the state team, delegating decision making appropriately.

• Making informed and timely decisions, clearly communicating them and planning their implementation.

• Actively participating in the development, implementation, evaluation and maintenance of quality improvement programs in line with Fresenius Medical Care business plan

• Responsible for monitoring all expenses and activities in your state in relation to profitability and against budget.

• Responsible for offering service contracts to customers.

• Responsible for Tenders and ensuring our response is professional and attractive.

• Provide a monthly report to the Area Manager / Head of Department on all activities in your state.

• Responsible for ensuring Receivables remain under 50days.

Competencies:

• At least Diploma/Bachelor's Degree with minimum five (5) years experience in the Healthcare and related industry.

• Must be entrepreneurial, highly motivated, results orientated, commercially adept, articulate and confident.

• Maintain a high level of motivation throughout the team.

• A proven record of success in a strategic marketing and management role

• Significant exposure to the public and/or private HealthCare and hospital system in Malaysia.

• Undergraduate/postgraduate qualifications in business or marketing.

• To maintain knowledge and information of competitors in the marketplace.

•   High level of interpersonal skills including communication negotiation and conflict resolution.