Clinical Specialist

Clinical Specialist

The Clinical Specialist is assuring that our sold products and services are fully utilized by the customer and deliver the benefits that were outlined in the Sales process. Fresenius Medical Care is the world’s leading provider of products and services for people with chronic kidney failure. We have the products, ability and know-how to help patients and hospitals in the full end-to-end process of kidney disease. Our organization is in full swing and as our Clinical Specialist you have the opportunity to help us further professionalize our sales department. 

What this role entails 

As a Clinical Specialist you maintain ongoing relationships with our customers (hospitals & clinics) in Belgium, and your internal colleagues, particularly those focused on technical applications of the product or service. You have the technical know-how of our products and are a true partner in crime for our Area Sales managers during visits at clients where you bring your expertise to the table. You train clients on our products, maintain relationships with partners, clients and make sure questions are answered or passed on to the right department, e.g. technical service, customer care, etc.

A few of your responsibilities

• You give demonstrations of the most valuable features and attributes of our products and services and link them to the customer's key challenges.
• With your technical expertise of dialysis products you help the sales colleagues during meetings with clients, and support them with product knowledge.
• Actively look for ways in which additional products/services can grow the value of the customer's account within the organization.
• You are the first point of contact for customer questions and complaints and help resolve these, while you refer complex issues to others and ensure that the customer receives a response.
• You work as the customer champion in cross-functional teams to build strong external customer relationships.

Profile

For this position, we are looking for a driven team player with both clinical and technical expertise of dialysis products. You are part of the Sales team with Area Sales Managers, Therapy Managers and Sales Application /Clinical Specialists. You report to the Sales Manager.

• A few years of experience in a clinical function (nurse, doctor), preferably in dialysis
• A commercial mindset. Preferably some relevant experience in sales positions in a hospital environment
• Clear communicator, decisive, a networker and team player.
• Good command of the Dutch and French language. Good level of English.

What we offer

Besides a nice work environment, a good atmosphere and - of course -  a good and competitive salary we offer:

• Variable bonus
• Company car with fuel card
• 12 ADV-days
• Internet allowance
• Meal vouchers
• Group- and hospitalization insurance
• Expenses reimbursement
• Investing in your career: training and courses.

Apply and more information

You might not check all the boxes, neither do we. So if you feel this is worth a chance to apply, we invite you to hit the apply button and send your resume to us. We promise to get back to you soon. You can contact: bnl.hr@freseniusmedicalcare.com 

Who are we? 
Fresenius Medical Care is the world’s leading provider of products and services for people with chronic kidney failure. Around 3.5 million patients worldwide with this disease regularly undergo dialysis treatment. Dialysis is a life-saving blood cleansing procedure that substitutes the function of the kidney in case of kidney failure. 
 
We care for more than 348,000 patients in our global network of more than 4,000 dialysis clinics. At the same time, we operate 45 production sites in more than 20 countries, to provide dialysis products such as dialysis machines, dialyzers and related disposables. 
 
We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts. Would you also like to make your contribution to kidney patients?