Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.
Your responsibilities:
Consult Managers and HR on system related organization changes
Execute data maintenance activities focusing on but not limited to preparation of mass load transaction templates, update supervisory organization, cost center (hierarchies), company (hierarchies), location (hierarchies) and custom organizational structures.
Auditing organization structures to ensure data integrity
Develop and maintain technical knowledge for Workday application and provide application support and resolution of Tickets assigned by the HR Users
Use the ticket management tool to update ticket’s progress. Trouble-shoot, document User support tickets, and drive them to closure in a timely manner following FME processes.
Interact with Users at all levels of the organization as well as vendors and customers, as needed, to support the applications and query resolution.
Implement and test of new release enhancements and changes and change requests. Participate in release and change management activities including testing, documentation, and deployment of applications.
Interact with Global Support Team on incidents that require escalations
Prepare and maintain ad hoc and advance reports.
Integration management including monitoring of integration runs and assisting in de-bugging integration issues
Actively monitor and research application error handling, and escalate problems using defined escalation procedures.
Collaborate with business analysts, end users, vendors, and customers to assist in user acceptance testing.
Manage to SLA and SOP requirements
Maintain System Change & Documentation Repository
Will be expected to be available to provide support on an as needed basis when there are unscheduled incidents, crisis management, and scheduled maintenance. This can include nights and weekends.
Our requirements:
Bachelor’s degree from University preferred.
Minimum of 2-4 years of experience in technical support and troubleshooting of ERP modules
Enterprise Resource Planning knowledge in the following areas/modules preferred: Workday: ERP System-Modules, Human Capital Management (HCM), HR Core, HR Adm, HR IT and HR Reporting.
Good understanding of organization structures and representations in systems as well as related HR business processes. Familiar with standard concepts, procedures and best practices in reorganizations
A good team player with the ability to manage diverse stakeholder group with differing requirements
Good collaboration and ability to work cross functions and cultures beyond borders
Ability to manage multiple assignments and tasks simultaneously with flexibility and pro activeness
Should be able to Work in a continuously changing environment.
Language capability: Fluency in English is a must both written and verbal, Ability to speak other European languages like Polish, Romanian, Italian, French, German, Spanish ...etc would be an added advantage.
Excellent communication and interpersonal skills
Our offer:
Private medical care in LuxMed,
PZU life Insurance,
Unlimited international travel Insurance,
Benefits System platform (multisport card, cinema tickets, online shopping etc.)
Language courses reimbursement,
Work abroad possibility (up to 30 days / year)
Recommendation programme
Life milestone bonus
Holiday allowance
Childcare refund
Occasional gifts
Solange die Stellenanzeige angezeigt wird, können Sie sich schnell und einfach bewerben.
Wir teilen unsere Informationen und Erfahrungen untereinander, da wir so aus unseren Fehlern und voneinander lernen können. Wir gehen Herausforderungen gemeinsam an, indem wir uns an Kollegen in der Nähe und in der Ferne wenden. Wir sind offen in unserer Kommunikation.
Wir hinterfragen den Status quo und zeigen Interesse daran, was um uns herum passiert . Wir stellen die nötigen Fragen, um zu verstehen, was getan werden muss. Wir übernehmen Verantwortung für die Ergebnisse.
Wir lassen uns an unseren eigenen Ansprüchen messen, verhalten uns respektvoll und gehen mit gutem Beispiel voran. Unser tägliches Handeln basiert auf Integrität und der Einhaltung unserer Standards.
Wir machen die Dinge heute besser, als sie es gestern waren. Wir bringen unsere Ideen für Verbesserungen und Innovationen ein.
Menschen stärken. Versorgung verbessern. Unser Werte sind unsere Mission.
Wir tun alles, um das Leben der Menschen besser, einfacher und länger zu machen. Unsere Teams arbeiten bereichsübergreifend daran, die komplexe Funktion der Nieren mit Behandlungen zu reproduzieren, die hohen Qualitätsstandards entsprechen, klinische Ergebnisse verbessern, nachhaltig sind und allen Richtlinien entsprechen. Wir fördern Diversität und Inklusion als zentrale Elemente eines positiven, unterstützenden Arbeitsumfelds. Diese Werte helfen uns bei unserer Mission, hochwertige Produkte und Dienstleistungen zu entwickeln, um die Gesundheit und das Wohlbefinden unserer Patienten zu verbessern und Fresenius Medical Care in eine erfolgreiche, nachhaltige Zukunft zu führen.
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