Business Support

Vice President, Operational Excellence – Project Management Office (PMO) (Remote)

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0191376

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Are you a strategic leader who loves turning big ideas into reality?

We’re looking for a Vice President, Operational Excellence – Project Management Office (PMO) to lead a powerhouse team of Program Managers and drive high-impact initiatives that transform our business and improve patient care.

In this role, you’ll oversee complex, high-stakes initiatives that enhance business performance and improve patient care. You’ll break down barriers, and bring structure to complex, high-stakes projects and programs, all while driving a culture of collaboration, innovation, and excellence. If you’re energized by solving tough challenges, influencing senior leaders, and making a lasting impact, this is your chance to lead at the highest level!

At Fresenius Medical Care, we’re not just changing healthcare, we’re changing lives. With a global presence in 50 countries and a mission to push boundaries, we offer an environment where bold thinking is encouraged, teamwork is everything, and leadership drives real change. If you’re ready to build a world-class PMO, lead with purpose, and make a difference every day, we want you on our Operational Excellence team!

PURPOSE AND SCOPE:

Directs, organizes, and controls project management activities in accordance with established Operational Excellence (OPEX) goals for Fresenius Medical Care. Provides senior project management leadership to OPEX Group and the enterprise ensuring ownership, accountability, and governance of critical project efforts.  Conducts formal portfolio management review of all projects assessing risk to timeline, budget, and customer satisfaction.  Recommends options to adjust project priorities to optimize resources and manage project portfolio risk.  Project manages multiple projects and facilitates activities of suppliers, developers, and interdepartmental relationships to ensure that predetermined specifications and timelines are met. Provides leadership to continuously improve the PM function by encouraging process improvement including the implementation and updating of methodologies and best practices where appropriate.  Supports Fresenius Medical Cares mission, vision, core values and customer service philosophy.  Adheres to the Fresenius Medical Care Compliance Program, including following all regulatory and division/company policy requirements.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Responsible for directing the project management activities and functions to the OPEX Group.
  • Provides senior project management leadership and direction of large critical projects.
  • Provides project management guidance and mentoring for PMO staff and other OPEX project managers.
  • Maintains portfolio of projects.  Analyzes and communicates status and risks while recommending corrective action.
  • Implements processes and methodologies to boost efficiency and continuously improve on project delivery in terms of time, budget and customer satisfaction. 
  • Provides project management guidance to project managers outside the PMO.
  • Develops staff of PMO project managers to lead and facilitate major projects.
  • Develops and implements a consistent and standardized project management process and methodology.
  • Organizes appropriate training programs regarding project management techniques.
  • Establishes, maintains and communicates best practices around project management techniques.
  • Directs the selection, implementation, and support of appropriate project management tools for use on all projects.
  • Provides overall direction and guidance to assigned project managers, department heads and staff in the management, development, and maintenance of relevant programs, projects, and services.
  • Develops and adheres to departmental budget. 
  • Leads cross-functional quality team efforts to improve project management related processes.
  • Prepares management activity and progress reports on all department activities.
  • Provides direct formal supervision to department managers and staff establishing mutual goals and expectations at the beginning of the appraisal year, providing continual informal performance feedback during the year as well as being responsible for the formal annual performance appraisal process for the employees.
  • Responsible for functions related to recruiting, hiring, firing and disciplinary action for the department staff.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

  • Bachelor's Degree
  • Master's Degree preferred
  • PMP-PMI Required

EXPERIENCE AND REQUIRED SKILLS:        

  • 10+ years of experience in project management required which includes 5+ years in a senior management role with a Bachelor's Degree OR 6 years of experience with a Master's degree.
  • Proven track record managing complex projects and leadership of technical staff.
  • Proven management and business skills.
  • Proven knowledge of Project Management methodologies.
  • Proven leadership, organizational, and planning skills.
  • PMO knowledge and experience.
  • Experience with Project Management tools and best practices.
  • Experience with application development and software development life cycle methodologies.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com)

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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