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Vice President, Communications Business Partner - Care Enablement

Address: Headquarters, 920 Winter St, Waltham, Massachusetts, 02451, United States of America

Job ID: R0249435

Location Type: Hybrid

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  • Overview
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Reporting to the EVP, Communications and Corporate Affairs, the VP, Communications Business Partner-Care Enablement is responsible for developing and executing a comprehensive, integrated communications strategy that advances Care Enablement’s business objectives and strengthens its internal and external narrative as one of the world’s largest and most innovative dialysis MedTech businesses. The VP will oversee and develop a communications team and partners closely with Care Enablement’s CEO and senior leadership (In-Center, Home / Critical Care, Commercial Operations, MSC, and others) to drive business goals, support transformation priorities, and increase engagement across a global, diverse employee base.  The VP will collaborate with the other FME business segments (Care Delivery and VBC) and key global functions, including Global Medical Office, Government Affairs, Legal, HR, and IR, to ensure strategic alignment and consistent messaging across the company.

The position requires a seasoned communications leader who is a self-starter with exceptional judgement, communications competencies and leadership experience, with the experience and confidence to advise C-suite and senior leaders in a complex, highly matrixed global environment.  The ideal candidate is both a proven leader and an enterprise storyteller who can simplify complex product, technology, and clinical concepts; manage multiple concurrent business priorities; and drive a coordinated communications strategy across global markets and channels.  Experience navigating vertically integrated healthcare or MedTech (or parallel health care company) environments is preferred.

The successful candidate will be both and “thinker and a doer” who can bring strong news judgment, business acumen and communications breadth, with the ability to lead through complexity, change, and innovation.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Develop and lead integrated internal and external communications strategies that advance Care Enablement’s business objectives and strengthen the company’s reputation as the world leader in renal care and MedTech.

  • Proactively work with business segment CEO and leadership to identify business-critical communication needs and ensure the work is resourced and aligned to segment and enterprise strategy, transformation priorities, and commercial goals.

  • Leverage deep communications expertise to optimally position Care Enablement’s product, innovation, quality, and commercial messaging across all venues and audiences.

  • Support segment leadership with primary focus on segment CEO by preparing relevant executive communications, strategic narratives, presentations, and external-facing materials that effectively position the business in global markets and engage a diverse employee base that includes manufacturing and supply chain as well as commercial and functional teams.

  • Act as strategic content integrator between technical / product experts and intended audiences, capturing complex medical and technical requirements and partnering with CoEs to ensure accurate, compliant and timely execution.

  • Drive employee engagement, partnering closely with HR, by leveraging multiple channels (including video, podcasts, town halls, digital campaigns) tailored to global manufacturing, technical, commercial, and field-based teams.

  • Lead MedTech‑specific crisis and issue communications, including product quality and recall issues, and supply chain challenges.

  • Collaborate effectively with the C&CA Centers of Excellence (CoEs) leveraging their expertise in media, reputation, digital, internal communications, and brand to elevate CE narrative and employee engagement.

  • Serve as senior communications advisor to CE LT for all communications related topics.

  • Participate as a member of both the C&CA Leadership Team and CE Leadership Team.

  • Manage, develop, and retain a high-performing communications team to execute communications strategy across all areas within CE and drive the company’s business.

  • Work cross-functionally with all stakeholders, including Investor Relations, Government Affairs, Marketing, Legal, HR, Regulatory Affairs, Medical/Clinical Affairs, R&D, and other business segments, to ensure consistent, aligned, and compliant communications.

  • Oversee CE communications budget, ensuring strategic allocation of resources in support of business growth and market positioning.

  • Manage global agency relationships and other vendors as needed.

 

EDUCATION:

  • Manage global agency relationships and other vendors as needed.

 

 

EXPERIENCE AND REQUIRED SKILLS:

  • 15+ years of experience in communications, including PR, employee communications, business communications and marketing; demonstrated experience developing and managing global communications teams, plans and programs preferably within a public Fortune 500, MedTech, healthcare technology, or regulated life science environment.

  • 5+ years working managing global teams.

  • Experience partnering with C-suite leaders and senior executives as a strategic advisor, particularly in a complex, matrixed, innovation‑driven business.

  • Proven ability to establish credibility with senior leaders, and clearly and succinctly deliver verbal and written briefings, talking points, and strategic recommendations.

  • Proven track record of results in public relations, innovation / product storytelling, and change communications.

  • Proven success in leading employee communications and engagement strategies across diverse employee populations.

  • Ability to analyze data and make data-driven decisions.

  • Demonstrated ability in handling major reputational issues, crises, and business issues.

  • Experience supporting communications in MedTech, medical devices, diagnostics, pharma, clinical technology, or other regulated industries with complex product lifecycles.

  • Familiarity with global regulatory environments and clinical evidence pathways, and experience partnering with Regulatory Affairs, Medical Affairs, R&D, or Quality is preferred.

  • Understanding of commercialization processes, product launches, supply chain considerations, and market dynamics in technology‑enabled healthcare.

  • Ability to identify, assess, understand, and make appropriate recommendations to meet business needs across a rapidly evolving MedTech segment.

  • Understanding of governmental issues that affect business priorities and regulatory contexts.

  • Proven track record of leading global teams and working effectively within a highly matrixed organization.

  • Excellent native-level English writing skills; second language a plus.

  • Problem-solving skills and pragmatic, adaptable mindset, with a focus on developing creative, modern communications approaches.

  • Ability to maintain poise under pressure.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Base salary range: $250,000 - $320,000

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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