Regulatory and Government Affairs

Value Stream Interfaces Expert

Address: Via Crema, 8, Palazzo Pignano, Lombardia 26020, Italy

Job ID: R0174899

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

Fresenius Medical Care is the world’s leading provider of products and services for dialysis by offering innovative products and treatment concepts of the highest quality. We continuously want to improve the quality of life for our dialysis patients, worldwide and every day.

Our manufacturing plant in Palazzo Pignano specializes in producing bloodlines, operating around the clock with a dedicated workforce of more than 550 employees. Within this dynamic setting, we are looking for a member of IC Value Stream (VS) Interface department with following deliverables:

Tasks

Overall responsibility (per product group):

  • Member of the global VS Interface organization enabling proper projects execution and managing products life cycle across all global markets.

  • Establish efficient and effective interfaces with VS and other involved departments to assure fast global market access.

  • Oversee the capacity management and prioritization of VS Interface activities in line with the In Center Strategic priorities.

  • Develop, deploy and monitor performance to VS Interface KPIs (Key Performance Indicators).

  • Ensure external regulatory intelligence, from the medical device market and regulatory authorities, is understood and translated into Fresenius processes and products as required.

  • Communicate/collaborate to ensure VS Interface is a trusted partner with all relevant functions within Fresenius to achieve effective Regulatory compliance and patient/product outcomes (Q&R departments, Value Streams, SYSQARA Regulatory Affairs and Registration Centers of Verticals Home and CC&V, Commercial Teams, Medical Affairs)

  • Develop and foster a culture of continuous improvement and process optimization, sharing best practices across global departments and Care Enablement.

  • Monitor, report and react to regulatory compliance, covering the full In Center product portfolio, active and non-active medical devices and products.

  • Establish standardized global VS expectations as input to product development / improvement strategies, sustaining development project teams.

  • Support and provide information to other Care Enablement departments.

  • Support the implementation and maintenance of regulatory information management system and provide input.

  • Work with relevant stakeholders in the organization to create and maintain a harmonized document management structure for regulatory relevant documents across all products groups, based on a global system.

Q&R representative (per product group):

  • Member​ of Cross Functional Team (CFT) as representative of Q&R.

  • Business Review Representative of Q&R.

  • Attendance to Project Governance Meetings (HD):

    • Release Governance Meeting

    • Project Review Meeting

    • Portfolio Synch Meeting

    • Document Approvals for:

    • Milestone Approval

    • Quality Holds

  • Representative of Q&R in IC meeting like:

    • Business Reviews

    • Major Quality Issue (MQI) Meetings

    • Monthly CAPA (QARA)

    • Local/regional Q-Meetings (CAPA, CMP, Technical Operations, PQTF, performance trending/monitoring)

    • PSC

Responsable Product Center role:

  • Deputy of the Product Center Responsible (PCR) for a specific product group.

  • Interface to Manufacturing and Supply Chain Network functions​.

  • Support, as applicable, digitalization projects and all related activities (validation, cybersecurity, data integrity and data protection, etc.)

  • Support global external agency audits e.g., by FDA, NMPA, INMETRO and audits by Notified Body

Requirements

  • Technical/Engineering/Scientific background

  • 5+ years professional experience in the field of Regulatory or Quality Assurance Medical Devices / Medicinal Products

  • Knowledge in the field of development and/or manufacture and control of Medical Devices and Medicinal Products

  • Advanced knowledge of applicable quality management and of risk management standards (e.g. ISO13485, ISO14971, EU Guidelines for GMP, IFDA 21 CDR §820.250, etc.)

  • Advanced knowledge of medical device regulations (MDD 93/42/EEC, MDR 2017/745, etc.)

  • Knowledge of internal and external processes and structures and of the Quality Management System requirements

  • Experience in project management

  • English (fluent, good knowledge)

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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