Information Technology
UKG Dimensions/Pro WFM Solution Architect
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Job ID: R0179657
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Job Description
REMOTE - Open to applicants from all EMEA countries
We are seeking an experienced Solution Architect with experience of designing and implementing time tracking, scheduling and absence solutions within a complex multi-business unionised environment. You must have a background working with UKG Dimensions/UKG Pro WFM involving complex time and attendance scenarios. This role will take the lead in partnering with our business analysts and key stakeholders to solve business challenges by leveraging process, technology and systems expertise. Specifically, the primary role will be to architect and design UKG Pro WFM solutions ensuring that the solution is appropriately integrated, aligned and embedded within the organisations global technology landscape. Further, you will consider items such as best use of functionality, user experience and integration complexity as part of the overall UKG Pro WFM design to deliver the best value and organisationally aligned solution.
Responsibilities
- Be expert and provide advanced level knowledge of the UKG Dimensions / Pro WFM system and the following modules: Timekeeper, Accruals, Scheduling, Leave and/or Attendance
- Partner with business analysts and various stakeholders to translate requirements into technical solutions and system designs
- Drive the creation of detailed functional and technical design documents, including test plans and implementation documentation
- Facilitate workshops directly with functional & technical stakeholders, collaborating with colleagues to evaluate & problem-solve complex requirements, advise on or configure software and provide ongoing functional advice and team development support
- Focus on enhancing processes to deliver first class end user experience
- Keep up to date with the latest training and maintain applicable certifications
- Provide mentorship support, advice and guidance to team members to help educate and develop their solution capabilities
- Own the reporting strategy and create reports and process workflow within the UKG Dimensions / Pro WFM system, including the ability to use the Activiti business process management platform
- Provide support with timeclock design & administration
- Design, support and control access to the system via profiles
Requirements
- Bachelor’s degree or equivalent business experience preferred
- 5+ years’ experience in UKG Dimensions/UKG Pro WFM, either in a solution architecture or design role or in a functional lead role across multiple functional areas
- 5+ years’ experience in time & attendance process definition and requirements gathering
- Ability to keep abreast of industry processes, technology changes, complementary product changes and keeping core product UKG skills up to date
- Experience in a global environment working across multiple countries
- Possesses strong analytical skills to critically evaluate information
- Possesses strong presentation and documentation skills
- Must be a team player but also able to work independently
- Ability to build and maintain strong relationships across functions to drive teams towards success-based results
- A drive for high quality successful delivery along with continuous process improvement
- Experience in the Healthcare or Manufacturing domain would be preferred
- Certification in all relevant UKG Dimensions/UKG Pro WFM modules (Timekeeping, Scheduling, Absence)
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN
Inpatient Services RN
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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