Engineering

Technical Services Engineer

Address: Filinvest Coporate City, Alabang 18F AEON Center, Muntinlupa City, NCR, Philippines

Job ID: R0069986

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

DUTIES AND RESPONSIBILITY:
• Participates in the planning, installation and integration of dialysis equipment and/or water treatment system.
• Provides user and technical training to the customer personnel who are assigned to operate the medical equipment.
• Effectively documents (e.g., handwritten, computer, & photo as appropriate) all service activities including assessment of services needed & categorization of services provided.
• Provides consultation and impromptu in-service to clinicians regarding proper, safe and effective use & care of medical equipment and water treatment system.
• Coordinates with the customer service representatives and provides/validates the accuracy of information pertaining to machine and customer inquiries and/or complaints and ensures fast turnaround time of service.

JOB REQUIREMENTS
• With experience in field service is preferred
• Engineering graduate preferably Electronics or Biomedical discipline
• Knowledge in MS Office (MS Word, Excel, Powerpoint) With good communications skills
• With valid driver's license Fresh graduate is acceptable

Fresenius Medical Care is the world’s leading provider of dialysis products and services. We care for people with chronic kidney failure, of whom around 3.4 million worldwide depend on dialysis treatment. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.

We are a People-Centric organization, capitalizing on our harmonized global values of being Collaborative, Proactive, Reliable, and Excellent.

Our compensation strategy approach follows our Total Rewards Philosophy of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities. 

Pay
• Offers Competitive Base Pay with premium on experience and competency

Reward Programs
• Individual and Team Recognition Programs

Benefits
• 13th Month Pay
• With Mandatory SSS, Pag-ibig and Philhealth Benefits 
• Free Clinic Uniform
• Allowances
• Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage
• Retirement Program
• Vacation and Sick Leave Credits
• Annual Physical Examination and Vaccination Program
• Flu, Pneumonia and Hepa B Vaccines

Learning and Development
• Career Development Opportunities

Talk to us to learn more!

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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