Finance and Accounting Services
Supervisor Credits (Remote)
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Job ID: R0182221
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Job Description
PURPOSE AND SCOPE:
The Supervisor, Credits oversees the daily cash and credit posting activities within the assigned function(s). The incumbent serves as a subject matter expert (SME) to support the implementation of strategies and initiatives which ensure the timely and accurate posting of electronic and manual cash receipts, denials and adjustments.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Collaborate with direct management on an ongoing basis to ensure the effective establishment of goals, objectives and priorities within the assigned function(s).
- Supervise the daily operations of the team, including but not limited to: establishing mutual goals, assigning tasks and maintaining schedules.
- Oversee close processes within the assigned function(s) on a routine basis to ensure timely and accurate submission of data in compliance with applicable reporting requirements.
- Monitor the generation and distribution of diverse reports within the assigned function(s) on a routine or ad hoc basis.
- Serve as an SME within the assigned function(s); collaborating with cross-divisional teams and/or customers to review and resolved outstanding issues as necessary.
- Facilitate open communication and collaboration of the assigned team(s) to ensure the maximum efficacy and efficiency of cash and credit operations within the assigned function(s).
- Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.
- Assist with various projects as assigned by a direct supervisor.
- Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISION:
- May be responsible for the direct supervision of various levels of cash and/or credit posting staff.
EDUCATION:
Bachelor’s Degree required
EXPERIENCE AND REQUIRED SKILLS:
- 2 – 3 years’ experience as a Sr. Cash & Credit Posting Representative/Lead Cash & Credit Posting Representative; or 1 – 3 years’ experience as a Supervisor.
- Strong computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.
- Detail oriented with strong analytical and organizational skills.
- Possess a positive, enthusiastic and energetic attitude.
- Must be able to coach others and further develop their knowledge and skills.
- Strong interpersonal skills with the ability to lead cohesive and productive teams.
- Excellent oral and written communication skills to effectively communicate with all levels of management.
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Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
This is a Remote Work From Home Position
Healthcare Revenue Cycle Supervisor/Lead Experience a MUST HAVE
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN
Inpatient Services RN
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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