Clinical and Patient Services
Staff Nurse
Address:
Job ID: R0066577
Clinical and Patient Services
Address:
Job ID: R0066577
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
DUTIES AND RESPONSIBILITIES:
CUSTOMER SERVICE
1. Ensures the provision of outstanding customer service to all external and internal customers including patients and staff;
2. Develops and maintains positive relationships through effective and timely communication with all customers;
3. Addresses patient-related issues in a timely manner;
4. Assess daily patient care needs and develops appropriate patient care assignments;
5. Assists the Unit Head or Team Leader in attending to the unique needs of patients, in ways that make them develop a feeling of importance and belongin-ness;
6. Assists in recording data in the NephroWeb to ensure that all pertinent clinical and patient information are kept updated;
CLINICAL CARE:
1. Responsible for accurate implementation of treatment prescription including Sodium (Na)modeling prescription, and Ultrafiltration modeling (where appropriate) to ensure stable treatment therapy;
2. Assesses patient’s responses to their treatment therapy, and makes appropriate adjustments and modifications to the treatment plan as indicated by the prescribing physician;
3. Identifies and communicates patient-related issues and concerns to the Unit Head or Team Leader;
4. Initiates initial and annual nursing assessments and maintains an ongoing evaluation and documentation of patient care needs;
5. Actively participates in the pre-evaluation, initiation, termination, access homeostasis, and post evaluation of patients receiving dialysis treatment therapy;
6. Takes appropriate intervention for changes in patient adequacy status and troubleshooting access flow issues as identified;
7. Implements, administers, monitors, and documents patient’s response to prescribed interdialytic transfusions, including timely notification of adverse reactions to the physician and/or appropriate blood suppliers;
8. Collaborates with stakeholders on Continuous Quality Improvement (CQI) presentations;
9. Reviews printed request of lab orders to ensure accuracy of lab requisitions transacted in the SAP system;
10. Ensures correct labs tubes are utilized for prescribed lab specimens and that lab draw and processing procedures are performed appropriately for all lab samples;
11. Identifies and ensures appropriate follow-through of missed labs and insufficient specimens according to company policies and procedures;
12. Ensures all specimens are appropriately packaged according to policies and procedures
relating to shipment of blood or body fluid specimens and potentially hazardous material;
13. Ensures timely delivery of lab results to concerned personnel and reports abnormal lab results to Unit Head or Team Leader
TECHNICAL
1. Ensures all relevant data including physician’s orders, lab results, vital signs, treatment
parameters and patient treatment data are documented and stored appropriately;
2. Reviews and ensures appropriate daily completion of Hemodialysis Treatment Sheets;
ensures patient medical records are complete with appropriate information, documentation and identification;
3. Initiates, documents, and completes ongoing CQI activities including monthly reports;
4. Reviews transplant status and follows corresponding established procedures;
5. Assists in establishing patient care plans for new patients and generating various reports
related to patients and treatments;
6. Reports malfunctioning equipment or apparatus to Unit Head or Team Leader to ensure that all items required for dialysis treatment are in good working condition prior to actual treatment;
7. Assists in taking inventory of consumable and non-consumable items during assigned shift and prepares required reports as needed;
8. Ensures provision of appropriate vaccinations, immunizations, and annual Tuberculosis (TB) testing;
9. Administers medications as prescribed or in accordance with approved algorithm(s) and documents appropriate medical justification if indicated\
ADMINISTRATIVE
1. Engages in regular discussions with the Unit Head or Team Leader with regard to personnel and patient care status as well as other related matters;
2. Collaborates and communicates with physicians, other members of the healthcare team, Technicians, Utility staff, Cashiers and co-Nurses to interpret, adjust, and coordinate appropriate and excellent patient care;
3. Verifies availability of adequate emergency equipment;
4. Assists with the coordination of patient transportation if necessary;
5. Ensures a clean, safe and sanitary environment in the dialysis facility treatment area;
6. Develops and enhances competency in the operation of all dialysis-related equipment;
7. Ensures all patient stations, including machines and chairs, are clean and free of blood spills and other foreign matter
Fresenius Medical Care is the world’s leading provider of dialysis products and services. We care for people with chronic kidney failure, of whom around 3.4 million worldwide depend on dialysis treatment. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
We are a People-Centric organization, capitalizing on our harmonized global values of being Collaborative, Proactive, Reliable, and Excellent.
Our compensation strategy approach follows our Total Rewards Philosophy of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities.
Pay
• Offers Competitive Base Pay with premium on experience and competency
Reward Programs
• Individual and Team Recognition Programs
Benefits
• 13th Month Pay
• With Mandatory SSS, Pag-ibig and Philhealth Benefits
• Free Clinic Uniform
• Allowances
• Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage
• Retirement Program
• Vacation and Sick Leave Credits
• Annual Physical Examination and Vaccination Program
• Flu, Pneumonia and Hepa B Vaccines
Learning and Development
• Contemporary Dialysis Practice Training Program through Fresenius Institute of Dialysis Nursing
• Career Development Opportunities
Talk to us to learn more!
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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