Sr Sales Business Analyst

PURPOSE AND SCOPE:

Contributes to all tasks associated with consolidated analysis of all Renal Products & Pharmaceuticals for support of the sales and marketing team.  Compiles and distributes sales reports used to support strategic sales and marketing decisions.   Assists management by designing and running key ad hoc sales queries and reports.  Prepares and performs quality assurance on monthly and quarterly presentation slides.  Assists others in the area of SAP Business Warehouse relating to query/report design. Responsible for IT training for other Sales and Marketing users. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

• Developing professional expertise; applies company policies and procedures to compile consolidated sales targets and analyze daily sales to ensure that all product and pharma calculations of sales and volume are consistent with set targets for senior management review.
• Leads and oversees the development of requested reporting as business needs change with sales realignments, market share, and customer targets. Conducts periodic end-user surveys for product enhancement needs.
• Assists in the coordination of the consolidation of all sales financial budgets and forecast process, distribution of sales commissions for the core products, and other annual reporting requirements to FMCAG.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.  
• Develops training manuals and conducts training on reporting structure for all sales & marketing super-users.  This training includes cross-functional areas of sales administration, product marketing managers and sales force.
• Reviews industry trends and compile competitor matrix to assist with strategic initiative for Renal Products & Pharmaceuticals.
• Documents all business analysis processes and controls.  Reviews all the master list of product and pharma hierarchy changes as requested and perform quarterly reviews of product and pharma line hierarchy for consistency among all reporting platforms.
• Compiles daily sales and perform trend review of daily sales and volume for reasonableness by extracting and running macros for the calculation of sales and volume for all product lines.
• Runs and compiles all weekly and monthly SAP reports to support core products.
• Designs customer SAP queries to facilitate business decision making of Sr. Executives.
• Instructs and consults other RTG groups on SAP best practices.
• Coordinates the configuration, development, training, and maintenance across all the sales and marketing organizations and shared services.  Interfaces with all levels of users in these organizations to assist in defining and implementing the business process requirements.
• Supports RTG Products in the development of high level system reports to manage and measure business processes.
• Utilizes extensive business systems knowledge to validate and document configuration, enhancements, and development.
• May provide guidance to other analysts and team members.
• Resolves a wide range of issues in creative ways.
• Other duties as assigned.

CUSTOMER SERVICE:

• Responsible for driving the FMCNA culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Requires travel between 10% and 30%. 

EDUCATION:

• Bachelor's Degree required in a business related discipline, preferably Finance or Marketing.

EXPERIENCE AND REQUIRED SKILLS:       

• 5 - 8 years' related experience in financial or business analysis in a medical products or pharmaceutical environment; or a Master's degree with 3 years' experience.
• Proficient in establishing working relationships with all levels of management and financial executives, project team members, super-users and end-users - and their various steering committees.
• Ability to analyze and provide qualitative insight for business recommend/solutions.
• Strong business system skills - SAP R3, SAP BW, CRM Salesforce, EPM Anaplan.
• Excellent written and verbal communication skills.
• Strong analytical skills.
• Excellent presentation and training skills.
• Ability to work cross-functionally in a matrix management environment.
• Advanced PC skills with MS Office Products (Word, Excel, PowerPoint and Project Management).
• Must be able to facilitate meetings to resolve issues/problems with a win/win result.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.