Quality

Sr Quality Engineer

Address: 5105 S National Dr, Knoxville, TN 37914, United States of America

Job ID: R0184897

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:

Coordinates all efforts for major projects and other significant assignments. Assists in performing disciplined problem solving for supplier, customer, and internal quality defect. Plays an active role in supporting design control activities, concept through release. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Coordinates timely and complete investigations within the assigned manufacturing plant.
  • Ensures compliance to all state and Federal regulations and requirements.
  • Composes and executes design and process verification and validation protocols and reports. Reviews and approves protocols and reports written by other staff as appropriate.
  • Investigates root cause solutions for product release through nonconformance reports (NCR), corrective and preventative actions (CAPA), and material containment and hold forms (MCH) and affected lot hold forms (ALH).
  • Utilizes basic statistical techniques, Experimental Design (DOE), Risk Management, Hazard Analysis and Critical Control Point (HACCP), and Failure Modes and Effects Analysis (FMEA).  Conducts and interprets Gage Reproducibility and Repeatability (R&R) studies.
  • Provides support in coordinating plant risk management activities and ensuring risk management techniques are implemented throughout product lifecycle.
  • May provide assistance to junior level staff with more complex tasks that require a higher level of understanding of functions.
  • May escalate issues to supervisor/manager for resolution, as deemed necessary.
  • May manage and execute testing and release procedures for finished products.
  • Mentors other staff as applicable.
  • Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
  • Assists with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift up to 50 lbs. as required.

The employee may also be exposed to bovine and human blood products. Hepatitis B Vaccination is recommended.

EDUCATION:

Bachelor’s Degree required; Advanced Degree desirable.

EXPERIENCE AND REQUIRED SKILLS:

  • Minimum 5 – 8 years of related experience; or a Master’s degree with 3 years’ experience.
  • Strong analytical & troubleshooting skills.
  • Ability to understand and employ mathematics at an engineering or scientific level. 
  • Strong technical report writing skills.
  • Ability to read, analyze, interpret common scientific and technical reports, technical procedures, governmental regulations. 
  • Experience with Correlation and regression Analysis, Experimental Design (DOE), and acceptance sampling; as well as conducting and interpreting gage R&R studies.
  • Strong oral and written communication skills.
  • Strong computer skills, proficient with Microsoft Office.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

ADDENDUM:

Engineer/CAPA focus

  • Manages the analysis on CAPA trends and other areas of plant quality data on a periodic basis.
  • Ensures that the CAPA procedures are clearly defined and implemented to fulfill regulatory and business requirements.  Identifies areas for continuous improvement of these procedures.
  • Ensures all CAPA files are maintained.
  • Coordinates timely and complete CAPA investigations within the assigned manufacturing plant.     
  • Provide direction and guidance to plant employees with CAPA responsibilities.  Lead and train plant personnel on CAPA.
  • Maintain current SOP’s related to plant CAPA processes and procedures.
  • Analyzes and reports on CAPA trends, and other areas of quality data on a periodic basis. 

Engineer/Quality Management Focus

  • Ensures that the Supplier Management procedures are clearly defined and implemented to fulfill regulatory and business requirements.  Identifies areas for continuous improvement of these procedures.
  • Ensures all Supplier files are maintained.
  • Assist in providing in-house training (e.g., calibration, validations, GDP, in conjunction with plant management to operations and other personnel as assigned.
  • Participate as a member of the facility’s Audit Team in performing internal and external audits as required.
  • Use appropriate statistical methodology, such as CpK and trend analysis, to assist in analyzing or reviewing manufacturing, quality, and/or laboratory data for recurring problems or the detection of trends.  Establishes reports and procedures in conjunction with Process Engineering to assure system reliability and product quality.  When recurring problems and/or negative trends are identified, recommends corrective action for problem resolution.
  • Ensures all CAPA files are maintained.
  • Coordinates timely and complete CAPA investigations within the assigned manufacturing plant.     

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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