Human Resources

Sr Instructional Designer

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0181185

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • Plans, designs and develops instructional design projects including curriculum, learning tools and program materials.
  • Partners with leaders, content experts, and project stakeholders to design and recommend project specific instructional and performance improvement strategies, training modalities, implementation strategies, and evaluation methods that engage employees and promote meaningful learning.
  • Utilizes strong interviewing, consulting, and collaboration skills to assess complex needs and define goals and operational requirements.
  • Analyzes requests and defines the objectives and scope of the project to meet the desired goal(s) of each request.
  • Develops and manages project plans for training project initiatives, establishes project timeline, identifies resources needed, conducts appropriate research regarding needs assessment and identifies appropriate materials to address the needs and provide ongoing updates to applicable management and required.
  • Develops and creates the delivery format of the curriculum; instructor led courses, e-learning, event based modules
  • Designs programs for online delivery (e-learning) to address identified training needs for multiple audiences.
  • Performs quality assurance checks by testing and revising programs prior to implementation using focus groups, subject matter expert review, alpha and beta test, etc. Reviews and edits existing lesson material when necessary.
  • Utilizes various tools and measurements such as user feedback, course evaluations and status reports to improve program effectiveness.
  • Generates reports pertinent to training programs and distributes to appropriate management as needed.
  • May escalate issues to supervisor/manager for resolution, as deemed necessary.
  • Mentor other staff as applicable.
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
  • Assist with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

 

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Travel as required.

EDUCATION:

  • Bachelor's Degree required; Advanced Degree desirable

EXPERIENCE AND REQUIRED SKILLS:         

  • 5 - 8 years' related experience; or a Master's degree with 3 years' experience; or a PhD without experience; or equivalent directly related work experience.
  • SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus.
  • Demonstrated ability to design educational materials.
  • Experience in a role requiring consulting, relationship building, consensus building, creative problem solving, organization, and team collaboration skills to facilitate the instructional design process.
  • Experience facilitating and recommending learning and performance improvement strategies to achieve business outcomes.
  • Strong oral and written communication skills.
  • Ability to understand technical information and work with enterprise IS systems, including learning management systems.
  • Proficient in the use of word processing, spreadsheet, presentation, e-mail, reporting, image editing, web and e-learning authoring tools.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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