Business Support

Sr Dir Supply Chain Program Mgmt

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0223822

Location Type:

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:

Supports FME mission, vision, core values and customer service philosophy. Adheres to the FME Compliance Program, including following all regulatory and division/company policy requirements.

Manage the SC Program Management Office chartered to organize and govern strategic programs on behalf of Supply Chain. Responsibilities include developing and maintaining a globally integrated and strategic portfolio management process to drive measurable business value by accelerating execution and delivery of programs/projects with associated communication and procedures. Develop standard key performance metrics including insight to organizational resource capacity, operational and financial performance, and overall project effectiveness and transparency. Implement project management standards for efficient and effective program and project execution including methodologies, templates, tools and processes. Develop a foundation for an organization wide education and mentoring practice to increase the level of program and project expertise across the Supply Chain organization.

The Supply Chain Program Management Office will manage the implementation of strategic programs and projects to include; development of business processes, planning and managing programs and projects through implementation and post implementation support; recommends enhancement to current business processes to effectively integrate program requirements with existing business processes: defines and manages the creation of policies and procedures that comply with best practices of financial, xFDA and GxP standards. Scope of influence includes functional areas such as Manufacturing, Production and Capacity Planning, Materials Management, Distribution, Finance, Quality Systems and Regulatory Affairs, and integrated business units such as Sales and Distribution, Clinic Services and other related Fresenius entities connected to, or influencing MSC.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· Provide strategic leadership of short- and long-term goals through the use of thoughtful techniques in the communication of the company’s mission and core values as a means to implement positive change and/or create organizational structure within the assigned business unit(s).

· Drive measurable business value through the execution of identified programs and projects across MSC.

· Design and implement Portfolio Management governance, processes and procedures, manage and monitor strategic programs and projects including appropriate measurements, dashboards, new-project entry criteria and related evaluation measures.

· Effectively communicate results of program operations to the Executive Management Team and related stakeholders.

· Establish relationships with other Fresenius entities to leverage existing systems and processes where possible and to minimize the total cost of ownership of systems.

· Act as a liaison between Supply Chain and internal and/or external resources as required to manage programs from concept to implementation and post go-live stabilization.

· Coordinate the efforts of needed resources to successfully implement project goals and objectives within established timeframes and budget. When timeline and/or budget deviations occur, implement appropriate actions to recover while keeping all stakeholders informed of the program status.

· Determine and implement "best business practices" to meet goals and objectives.

· Support the business in the development of system reports (detailed and summary dashboards) to manage and measure the business processes.

· Implementation programs and projects are deemed to be medium to large in size in scope and complexity, generally focus on multi-location or global integration projects for business entities, are large-scale Business Process Project implementations with related automated systems for the implementation of new business process functionality.

· Provide technical guidance.

· Assist with various projects as assigned.

· Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

· The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· 20 – 50% travel as required.

SUPERVISION:

· May be responsible for the direct and indirect supervision of various levels of program management staff.

EDUCATION:

· Bachelor’s degree in supply chain, Business, Engineering related discipline required; MBA Degree preferred.

· PMI Certification Preferred

EXPERIENCE AND REQUIRED SKILLS:

· 12+ years’ experience as a Program and Project Manager of large to very large-scale projects or equivalent

· 5+ years’ experience in a related supply chain discipline

· 5+ years’ experience as a director or equivalent; or 5+ years’ experience in a senior managerial role or equivalent

· Strong management skills with the ability to lead cohesive and productive teams.

· Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.

· Excellent oral and written communication skills.

· Excellent presentation, expectation management and training skills, consistently meeting specific needs of various client groups, project teams, and target audiences.

· Proficient in establishing working relationships with B&C levels of Management & Financial executives, Project Team members, End-users; and their various support teams.

· Strong experience in aligning and identifying appropriate functional and technical skills and resources necessary to meet strategic goals and business objectives, within prescribed timelines and budget parameters.

· Experience in managing culturally diverse workforce and business environment.

· Excellent written and verbal communication skills.

· Strong analytical skills.

· The ability to work cross functionally in a matrix management environment.

· Proficient PC skills with MS Office Products.

EOE, disability/veterans

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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