Legal and Compliance

Sr Compliance Investigator

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0206912

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Remote: You will be able to work from your home location within the United States.

PURPOSE AND SCOPE:

Under the general direction of the VP of Compliance, this position assists with the development, implementation, and continuous monitoring of an enterprise-wide Compliance Investigations Program and leads the Company’s Compliance Investigations for all Business Units and Corporate functions within North America.

Supports FMCNA’s mission, vision, core values, and custom service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and company policy requirements. Collaborates with the appropriate personnel on selected Compliance related projects and processes.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Leads and conducts compliance investigations within North America, including, but not limited to, assessment of allegations, review of relevant documents, witness interviews and written summaries of same, analysis of facts, and preparation of investigation reports.
  • Utilize subject matter expertise in the areas of healthcare laws and compliance to support the business.
  • Accountable for outstanding customer service to all external and internal customers.
  • Develops and maintains effective relationships through effective and timely communication.
  • Assists with the implementation, and continuous monitoring of an enterprise-wide Compliance Investigations Program.
  • Adheres to Compliance Investigation work plans and protocols, assembles and manages the necessary internal and external resources, and conducts the investigation in compliance with protocols.
  • Provides timely reports, both orally and in writing, to the Director of Compliance Investigations and/or senior management regarding the status of investigations.
  • Provides input into investigation best practices and recommendations for continuous improvement to the Compliance Investigation Program.
  • Collaborates with other departments, including the Finance, Human Resources, and Patient Care on investigations and the investigation process.
  • Maintains current knowledge of laws, regulations and market changes that impact all aspects of the business, including, but not limited to, FCPA, Stark Law, Anti-Kickback Statute, Patient Inducement Statute, Health Insurance Portability and Accountability Act, relevant Office of Inspector General Model Guidance, and applicable advisory opinions.
  • Complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations while maintaining the highest degree of personal ethics and integrity.
  • Assist with various projects as assigned by Director of Compliance Investigations.
  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Up to 25% travel as required.
  • Remote work conditions will be considered.

SUPERVISION:

  • None   

EDUCATION:

  • Bachelor’s Degree required

EXPERIENCE AND REQUIRED SKILLS:        

  • Minimum 5 years’ work experience handling investigations for a large, complex organization
  • Must have demonstrated ability to manage and conduct significant investigations with internal and external resources, including employee and third-party interviews and to advise senior management on investigation related issues.
  • Demonstrated ability to develop appropriate detailed Investigation Work Plans and to devise appropriate scope for electronic data/documents searches.
  • Knowledge of the healthcare industry, dialysis industry, or Fresenius Medical Care desirable.
  • Superior ability to communicate orally and in writing to individuals and groups from varied disciplines and levels of management.
  • Excellent analytical, problem-solving and organizational skills required.
  • Ability to maintain confidentiality and comply with applicable privacy and security rules and regulations, including HIPAA.
  • Highly proficient in: Microsoft Word, Excel, PowerPoint, Outlook or similar electronic mail program. Prior experience with Navex EthicsPoint desirable.
  • Ability to work a flexible schedule.

Remote: You will be able to work from your home location within the United States.

EOE, disability/veterans

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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