Quality

Sr CAPA Engineer

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0205183

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form

ADDENDUM:

GMS CAPA Office Focus

  • Responsible for development of an appropriate strategy to implement all necessary requirements from FME Quality Management and formerly used NC/CAPA tools into one global electronic NC/CAPA tool.
  • Assists global NC/CAPA process owner with process definition, documentation, implementation, and maintenance.
  • Monitors process as well as tool performance to eliminate deviation and improve efficiency.
  • Ensures the GMS NC/CAPA process fulfills applicable regulatory and business requirements.
  • Assist process owner to develop strategy to implement a harmonized FME NC/CAPA process and tool integration of all requirements from CQMS, IMS, and NA quality management systems
  • Conduct process design & development, document creation, review and assessment, change initiation, user training, and global implementation in accordance with an established project plan
  • Generate training materials and provide training to SMEs or key users in all applicable user groups
  • Support global rollout of any new or revised NC/CAPA solutions (process enhancement, tools, techniques, etc.)
  • Design overviews and dashboards based on defined KPIs and monitor metrics to ensure full transparency of ongoing NC/CAPA activities
  • Generate QDATA reports and assess performance trending
  • Make a judgment based on the trend and take timely actions to ensure the compliance of the process and the correctness of the user's use
  • Ensure existing deviations and penitential nonconformities related to process and electronic tool are recognized and eliminated in a timely manner
  • Develop strategy to improve process and tool effectiveness while controlling new risks brought to the process or business

EXPERIENCE AND REQUIRED SKILLS:         

  • Experience participating in health authority and/or Notified Body inspections is preferred
  • Availability to work different time zones as per business need.

PURPOSE AND SCOPE:

The Senior Engineer, CAPA is responsible for coaching CAPA Engineers to ensure CAPAs (corrective and preventive action) and Non-Conformance (NC) investigations are executed in compliance with company procedures and FDA Regulations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • Utilizes Quality System to ensure CAPA system is successful and compliant. Partners with Quality Systems personnel and responsible for driving continuous improvement on effective CAPAs as a core Quality Business process/function(s).
  • Responsible for assigned CAPAs and will act as CAPA lead to CAPA Owner/Team providing project direction throughout CAPA stages. Performs Quality Approver functions for CAPA and NCs to ensure compliance to applicable procedures.
  • Applies sound, systematic problem-solving methodologies in identifying root cause, corrective action(s) and monitoring plan(s) for resolution of CAPA and NC issues.
  • Applies technical/compliance information to guide and influence CAPA/NC/Compliance strategies.
  • Ensures compliance to requirements and consistency/quality of CAPA and NC execution.
  • Drives timely execution of CAPA and NC deliverables through monitoring and reporting status to CAPA Review Board and management.
  • Supports the rollout of any new CAPA solutions (tools, techniques, and/or process enhancements).
  • Interfaces with management and peers to assess and improve the adequacy of the processes. This includes but is not limited to the remediation of CAPA and NC deficiencies noted in audits and/or inspections. Provide support/responses during audits/inspections relating to the CAPA and NC system as required.
  • Develops and delivers CAPA and NC process training as required to ensure the appropriate level of the process knowledge is maintained. Remain conversant with the appropriate regulations, laws and standards to maintain CAPA and NC process compliance and provide up to date guidance and training. Ensure effective CAPA and NC data analysis and investigation, and evaluate their trending.
  • Participates in weekly CAPA Review Board meetings.
  • May escalate issues to supervisor/manager for resolution, as deemed necessary.
  • Mentor other staff as applicable.
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
  • Assist with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Travel up to 10% as required.

SUPERVISION:

  • None

EDUCATION:

  • Bachelor’s Degree required; Advanced Degree desirable

EXPERIENCE AND REQUIRED SKILLS:         

  • 5 – 8 years’ related experience; or a Master’s degree with 3 years’ experience; or a PhD without experience; or equivalent directly related work experience.
  • Must understand and know how to navigate a CAPA through the Quality System.
  • Knowledge and experience in CAPA and medical device product documentation procedures with proven ability or project experience in developing systems and business processes to improve overall efficiency and productivity.
  • Working knowledge of ISO 13485, 21 CFR Part 820.100.
  • Ability to work cross-functionally with various groups that have opportunity to impact the CAPA outcome.
  • Solid analytical and problem solving skills.
  • Demonstrates continuous improvement and consistent metrics to achieve business result and quality output.
  • Strong project management and organizational skills.
  • Excellent attention to detail, resourceful, self-reliant, self-motivated and confident
  • Strong project management and organizational skills.
  • Excellent verbal and written communication skills. 

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form

ADDENDUM:

GMS CAPA Office Focus

  • Responsible for development of an appropriate strategy to implement all necessary requirements from FME Quality Management and formerly used NC/CAPA tools into one global electronic NC/CAPA tool.
  • Assists global NC/CAPA process owner with process definition, documentation, implementation, and maintenance.
  • Monitors process as well as tool performance to eliminate deviation and improve efficiency.
  • Ensures the GMS NC/CAPA process fulfills applicable regulatory and business requirements.
  • Assist process owner to develop strategy to implement a harmonized FME NC/CAPA process and tool integration of all requirements from CQMS, IMS, and NA quality management systems
  • Conduct process design & development, document creation, review and assessment, change initiation, user training, and global implementation in accordance with an established project plan
  • Generate training materials and provide training to SMEs or key users in all applicable user groups
  • Support global rollout of any new or revised NC/CAPA solutions (process enhancement, tools, techniques, etc.)
  • Design overviews and dashboards based on defined KPIs and monitor metrics to ensure full transparency of ongoing NC/CAPA activities
  • Generate QDATA reports and assess performance trending
  • Make a judgment based on the trend and take timely actions to ensure the compliance of the process and the correctness of the user's use
  • Ensure existing deviations and penitential nonconformities related to process and electronic tool are recognized and eliminated in a timely manner
  • Develop strategy to improve process and tool effectiveness while controlling new risks brought to the process or business

EXPERIENCE AND REQUIRED SKILLS:         

  • Experience participating in health authority and/or Notified Body inspections is preferred
  • Availability to work different time zones as per business need.
EOE, disability/veterans

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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