Sales Marketing and Communications

Specialty Pharmaceutical Representative

Address: 227 W Janss Rd, Thousand Oaks, CA 91360, United States of America

Job ID: R0182793

Apply Now
  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Video Testimonials
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:
Provides pharmaceutical sales support to dialysis facilities and HCPs within assigned sales territory. Functions as a pharmaceutical product resource.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Under supervision, utilizes established procedures to achieve projected quarterly sales goals in pharmaceutical products.
  • Utilizes reporting tools provided to achieve territorial goals.  Effectively gathers local market data. Maintains accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports.
  • Creates and executes an effective call plan. Utilizes all available data in pre-call planning sales targeting and educational activities.  
  • Identifies and prioritizes appropriate routing, scheduling of inservicing needs, educational support, and follow-up calls.
  • Strives to become proficient in all aspects of product responsibility, inclusive of disease state information on renal therapies, renal disease, bone disease, and anemia management
  • Achieves consistent sales coverage with clinics and physicians by meeting minimum call expectations per day.
  • Identifies customer needs and presents the value of working with FMC to meet those needs. Utilizes customer focused selling skills in presentations and in-service activities.
  • Collaborates with MSL/MSS teams on educational strategies for related products in assigned territory,
  • Communicates and collaborates with Director of Sales on goals and strategies to maintain and grow business.
  • Utilizes professional concepts and applies company policies and procedures to resolve routine issues.
  • Developing independent day to day practices resourcing peers and director as needed Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
  • Builds stable working relationships internally and externally.
  • Normally receives specific, detailed instructions on all work.
  • May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.
  • Escalates issues to supervisor/manager for resolution, as deemed necessary.
  • Assist with various projects as assigned by direct supervisor.
  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.
  • Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays.
  • Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events.
  • Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and occasionally transporting medical equipment and supplies for purposes of inservicing customers.
  • Must reside within assigned territory.

EDUCATION:
Bachelor’s Degree required; in lieu of degree, a combination of education and experience may be considered.

EXPERIENCE AND REQUIRED SKILLS:  

  • Minimum 2 – 5 years in Pharmaceutical Sales preferably in Renal.
  • Public speaking, communication, and presentation skills.
  • Basic computer skills.
  • Required to meet healthcare credentialing requirements such as training, immunizations, drug screening, and infectious disease testing.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Renal Pharmaceutical Career Ladder Development Program

As part of the Renal Pharmaceutical Career Ladder development program, everyone enters the Career Ladder at the level of Associate Sales Manager. The first opportunity to advance on the career ladder occurs on the first anniversary of hire. If a rating of "fully performing" or higher has been achieved on the annual performance appraisal and approval has been granted by their DOS, promotion to Regional Sales Manager is awarded. 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
 

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

Watch what empowers us.

Watch what empowers us.

Watch what empowers us.

Connect With Us

Subscribe and follow to see the newest jobs and updates about life at Fresenius Medical Care.

By submitting your information, you acknowledge that you have read our privacy policy consent to receive email communications from Fresenius Medical Care AG.

© Fresenius Medical Care AG