Sales Marketing and Communications
Specialty Pharmaceutical Representative
Address: 1738 Ocean Ave, San Francisco, CA 94112, United States of America
Job ID: R0201808
Sales Marketing and Communications
Address: 1738 Ocean Ave, San Francisco, CA 94112, United States of America
Job ID: R0201808
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
FRESENIUS CORE VALUES:
Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on the Company's core values: Collaborate, Excellent, Proactive, and Reliable. These values support our promise to improve the quality of life of every patient every day.
PURPOSE AND SCOPE:
Provides pharmaceutical sales support and service to dialysis facilities, staff and HCPs within an assigned sales territory. Functions as an RTG pharmaceutical product resource and specialist.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
An experienced professional with an understanding of pharmaceutical sales
Under supervision, utilizes established procedures to achieve projected quarterly sales goals in pharmaceutical products.
Effectively utilizes reporting tools provided to achieve territorial goals. Maintains accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports.
Creates and executes an effective call plan. Utilizes all available data in pre-call planning sales targeting and educational activities.
Identifies and prioritizes appropriate routing, scheduling of in-servicing needs, educational support, and follow-up calls.
Demonstrates proficiency in all aspects of product responsibility, inclusive of disease state information on renal therapies, renal disease, bone disease by completing required training
Achieves consistent sales coverage with clinics and physicians by meeting minimum call expectations per day.
Identifies customer needs and presents the value of working with FMC to meet those needs. Utilizes selling skills in presentations and in-service activities
Collaborates with internal cross- functional partners to achieve shared objectives in assigned territory.
Communicates and collaborates with Director of Sales on goals and strategies to maintain and grow business.
Utilizes professional concepts and consistently applies company policies and procedures to resolve routine issues.
Builds collaborative relationships internally and externally
Escalates issues to supervisor/manager for resolution, as deemed necessary
Exercises judgement in selecting methods, strategies and evaluation criteria for obtaining sales results
Networks with key contacts outside of area of expertise
Mentor other staff as applicable
Assist with various projects as assigned by management.
Other duties as assigned
PHYSICAL DEMANDS AND WORKING CONDITIONS:
SUPERVISION:
None
EDUCATION:
Bachelor's Degree required; in lieu of degree, a combination of education and experience may be considered.
EXPERIENCE AND REQUIRED SKILLS:
Previous experience in Pharmaceutical sales, preferably in Renal.
Effective communication skills; Public speaking, written, and presentation skills.
Basic computer skills; proficient with MS Office products
A minimum one year of service with the Fresenius Renal Pharmaceuticals team and completion of training requirements
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
By submitting your information, you acknowledge that you have read our privacy policy consent to receive email communications from Fresenius Medical Care AG.