Supply Chain and Logistics

Source To Receipt Support Specialist - German Speaker

Address: Bonifacio Global City, Manila, NCR, Philippines

Job ID: R0175884

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

The STR Support Specialist - German Speaker is responsible for active processing of master data for operational and transactional purchase process (Procure to Pay Process). This role processes the upcoming procurement data in accordance to actual valid legal requirements, SOP’s, company policies and further guidelines. Overall responsibility of supporting the requester/procurement community in various applicable Source to Pay process across various Procurement Systems (SAP Ariba, SAP ECC, SAP SRM, Synertrade etc.). This role is responsible for resolving the technical issues raised as part of procure to pay process working with relevant teams for timely resolution.

RESPONSIBILITIES

- Master Data and Helpdesk Operations

- Management of procurement master data (Vendor & Material)

Vendor Master Data 

  • Creates and maintains vendor master data (type GLM1, GLM4, GLM6 wherever applicable) per request from business needs in accordance with company policies, governance rules and processes, eg. inSITE, ONBOARD, GTS, ICS, Legal Contracts, etc. 

  • Acts as the liaison person with Global Master Data team to coordinate and facilitate the creation, maintenance of type GLMA (Affiliate Vendor) data per business need. 

  • Act as main contact with Compliance for reviewing, correcting and synchronizing the vendor master data with ONBOARD TP data. 

  • Creates and maintains specific fields of vendor master data to adapt to system setup of customized demands such as interface with external systems (if applicable). 

  • Acts as control owner (data processor role) of all ICS sub-process of P2P that is relevant to vendor master data. 

  • Assists the GBS Finance AP team in the resolution of payment issues that is relevant to vendor master data by helping to address knowledges and execute follow-up corrections.

Material Master Data 

  • Creates and maintains all types of material master data (HAWA/DIEN/DOKU) per request of procurement team for timely and correct conversion of Purchase Orders, including basic, purchasing and other views wherever necessary. 

  • Creates and maintains material source list/purchasing info record per request of PVE/Category Manager to execute supplier strategy and contract effectiveness. 

  • Creates and maintains specific fields of material master data to adapt to system setup of customized demands such as interface with external systems (if applicable). 

  • Communicates all critical material data issues with the appropriate clinic/plant/business and PVE/Category Manager (if applicable).

General 

  • Monitors, follow-ups and responses with the progress of all master data creation & maintenance to business requestors, to ensure timely approval and escalate when necessary. 

  • Assists the GBS operative buyer in the resolution of Purchase Order creation/change issues that is relevant to master data by helping to address knowledges and execute follow-up corrections. 

  • Generates and provides standard or customized master data reports on a regular basis for business stake holders’ review. 

  • Supporting requesters in navigating through Procurement Systems and conducting refresher trainings for the user community, including training documentation and content management. 

  • Supporting issues/queries related to Shopping cart/ Purchase requisition creation process, Purchase order management, Goods receipt/Service entry sheet process, supplier queries, PO cancel/closure, PO changes & correction. 

  • Supporting SAP SRM/SAP Ariba/Synertrade Admin Activities like user access management, Delegation of Authority/Approval matrix maintenance, Catalog Management etc.

- Execution of administrative activities related to master data management 

  • Execution of internal/ external correspondence. 

  • Maintains stakeholder relations through direct personal contact, phone, or written correspondence. 

  • Act proactively as the master data partner of procurement to ensure data quality, process efficiency, cost effectiveness and sustainability; continuously improve process wherever possible. 

  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

QUALIFICATIONS

  • German language - upper intermediate (B2)
  • University degree desirable (BA or BS) in Business, Economics, Administration, Engineering, Commerce, Supply Chain or Procurement
  • 2 years of experience in related positions in the field of procurement, logistics, accounting, purchasing
  • Advanced and deep knowledge and expertise regarding assigned products, markets and suppliers
  • If no experience in related position, we are willing to train as long as the language requirement is met
  • Organized, structured and able to prioritize tasks
  • Ability to analyze and solve problems
  • Professional communication skills
  • Customer oriented, results oriented with responsible work attitude
  • Quality awareness and target oriented method
  • Ability to work in a team

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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