Information Technology

Senior Manager, IT Capability Owner – HR Platforms

Address: Headquarters, 920 Winter St, Waltham, Massachusetts, 02451, United States of America

Job ID: R0248744

Location Type: Remote

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description


This IT Capability Owner will partner closely with the HR Centers of Excellence for Talent Acquisition and Total Rewards and the Workday platform is a key component.
Principal Duties and Responsibilities:

-    Lead business analysis for new requirements / business process optimization.  This may include ideas and concepts which are still in the evaluation and/or approval process.
-    Convey highly complex ideas, issues and designs from the HR organization to the relevant ITS delivery teams to facilitate the successful execution of the strategic vision.
-    Collaborate with IT Delivery teams to ensure release plans are prioritized according to the product strategy.
-    In partnership with the HR Center of Excellence Process Owners, execute technology strategy and roadmap for platforms and functionality in scope, ensuring effective planning, prioritization, delivery, & continuous improvement within it.
-    Ensuring the impacts of roadmap items to other HR teams and other functions are evaluated and addressed
-    Remain up to date on HR product developments and evaluate those which may be most beneficial to FME.  The scope extends beyond the functionality that is delivered in periodic releases by vendors.  Implement new functionality when appropriate and upon approval in partnership with the business.
-    Facilitate stakeholder clarification and conflict resolution to ensure all system changes, including configuration, are completed according to approved requirements, and all documentation and signoff requirements are fulfilled. 
-    Develop Acceptance criteria definition to ensure all testing and quality assurance requirements for all systems changes are complete, in collaboration with relevant ITS functions. 
-    Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
-    Support for the fulfillment of all audit and compliance requirements, including Software Development Life Cycle, SOX, Global Data Privacy, Information Security, Internal Controls, Workers Council, ITS Portfolio Management, etc.
-    Support all ITS Enterprise Services governance processes including Intake Process, Change Request Process, Initiative Review & Approval Process, Release Management Process, etc.
-    Provide overall direction and guidance to assigned project managers and staff in the design, development, maintenance, disaster recovery and enhancements of business applications and related technologies.
-    Prepare management activity and progress reports on all department systems analysis and programming activities.
-    Review completed objectives to determine the success of the operation and value realization.
-    Interact frequently with internal departments and external customers/vendors; particularly in problem resolution.  
-    Role may cross to help with other Centers of Excellence or IT teams
-    Assist with various projects as assigned.
-    Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires approximately 5% to 10% travel.

EDUCATION AND REQUIRED CREDENTIALS: 

-    Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience

EXPERIENCE AND SKILLS: 
-    8-10 years related experience
-    Experience with global HR platforms, particularly Workday and Cornerstone
-    Background in or partnering with Talent Acquisition and Total Rewards organizations
-    Extensive experience with technical issues in large, complex, widely deployed, multi-tiered applications
-    Experience with application development and software development life cycle methodologies
-    Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact
-    Excellent oral and written communication skills for interaction with personnel both within and outside the company and at all levels including ability to effectively communicate with sometimes demanding clients
-    Proven applications and technical knowledge, including relevant hardware and software systems of large-scale enterprise systems
-    Proven leadership, organizational, and planning skills
-    Application management and development expertise
-    An ability to negotiate vendor product features, functions, and schedules, on behalf of the company
-    Ability to maintain a high level of confidentiality
-    Approaches all new challenges and requirements from a process and operational efficiency mindset

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. 

Rate: $147,700 - $197,000 for Waltham, MA area

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. 

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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