Sales Marketing and Communications

Senior Manager, Employee Engagement (m/f/d)

Address: Else-Kröner-Str. 1, Bad Homburg, HE 61352, Germany

Job ID: R0186129

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

The Senior Manager, Employee Engagement (m/f/d) will support business leaders and teams in the development of global communications strategies, materials and activities to inform and engage employees across the organization as well as specific target audiences. Included in these responsibilities is serving as the communications partner to the Compliance team in their enterprise-wide mandate to ensure every employee across our company lives up to our Code of Conduct, Compliance standards and our Core Values. Additionally, this role will serve as communications partner to the Diversity, Equity and Inclusion (DE&I) team. As part of the Internal & Employee Engagement Communications Team within Global Communications, this role will be a dynamic opportunity to work on an international team.

Your assignment:

  • Development, alignment, and implementation of global strategic and tactical communications campaigns, materials and activities
  • Provide strategic consultancy and support to business leaders
  • Design and creation of communications toolkits for executives, leaders and managers
  • Design and execution of engaging internal events and activities
  • Creation and publication of content for our internal channels such as intranet, emails, town halls, company newsletters, etc.
  • Content development across all format types – copy, graphics, video, etc. – including the planning and coordination with our in-house creative agency as well as potential external partner agencies
  • Provisions above apply to driving and supporting strategic communications for: the Global Compliance Team and the Chief Compliance Officer, particularly in support of Global Compliance Week and the goal of keeping ethics and integrity top of mind across the organization throughout the year, and the DE&I team in support of progress and observances

Your profile:

  • Graduate degree in public relations, communications and/or journalism
  • Minimum 8+ years of professional experience in journalism or corporate communications on agency or (preferably) company side
  • Experience in developing strategic communications plans and campaigns
  • Confident and convincing when working with representatives at all hierarchical levels in an international environment
  • Strong editorial experience
  • Understanding of business context and working in matrix organization
  • Positive, open-minded and a mindset of continuous growth and development
  • Ability to think strategically and develop strategic communication plans that support business goals
  • Experience with writing for various audiences and understanding what resonates with employees
  • Adept at working with executives and senior leadership to provide guidance and direct communications activities
  • Project management skills and ability to meet deadlines in dynamic, fast-paced work environment
  • Values collaboration and working with and across teams
  • Understanding of business context
  • Extremely well organized, pragmatic and with a can-do attitude
  • Intercultural communication skills
  • Expertise in working with relevant communications instruments and channels
  • Good sense of humor
  • Fluent in English (written and spoken)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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