Business Support
(Senior) IT-Project Manager SAP S4 Service
Address: 250 North Bridge Road, #05-01, Raffles City Tower, Singapore, 179101, Singapore
Job ID: R0224885
Location Type: Hybrid
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
Introduction
Are you passionate about driving digital transformation in field service operations in a global environment? Do you have excellent technical skills—especially with SAP ECC CS and ideally SAP S/4HANA Service? We are seeking a hands-on Implementation Manager with deep SAP expertise to lead and deliver projects as part of our Global Technical Operations Team. Join us and shape our field service ecosystem, optimizing business processes, and ensuring technical excellence across our organization.
Your Responsibilities
- Project Leadership: Independently manage and deliver complex implementation projects for our SAP-integrated Field Service Management system-from requirements engineering and solution design to Go-Live.
- Technical System Configuration & Assessment: Utilize your expertise in SAP ECC CS and S/4HANA Service to evaluate available configuration options, enhancement frameworks (e.g., ABAP, User Exits, BADIs, RICEFW), and integration touchpoints with external Field Service Management platforms. Collaborate with IT and development teams to translate functional needs into robust technical system configurations, while adhering to established system capabilities and governance frameworks ensuring optimal alignment with business requirements and technical standards.
- Interface & Integration Management: Analyze, design, and optimize interfaces between SAP modules (ECC CS, SD, S/4HANA Service) and third-party applications, ensuring robust system communication and data flows (IDOCs).
- Process Optimization: Analyze and document business processes and technical workflows, focusing on automation, data quality, and system efficiency.
- Stakeholder Management: Collaborate closely with both business and IT stakeholders, translating business requirements into technical solutions and acting as a technical consultant and change manager.
- Data Quality & Business Intelligence: Develop, maintain, and optimize reporting solutions and analytics, ensuring high data consistency and reliability.
- Training & Support: Deliver technical trainings, create documentation, and provide expert support to users and project teams.
- Lifecycle Management: Support application lifecycle including 2nd level support.
Your Profile
- 4-6 years of hands-on experience with SAP ECC CS module and ideally SAP S/4HANA Service, including Customizing, technical configuration, and enhancement technologies (e.g., ABAP, BADIs, User Exits).
- Deep understanding of SAP integration concepts (IDoc, RFC, Web Services, APIs) and experience in connecting SAP with external systems.
- Proven track record in technical project management especially in IT/business process implementation projects.
- Strong experience in interface design, data modelling, and system troubleshooting.
- High attention to detail and passion for data quality.
Additional Skills:
- Hands-on mentality, high IT affinity and willingness to learn about new IT systems, especially in the field of cloud and mobile applications.
- Assertive and confident in technical discussions and decision-making.
- Team player with excellent collaboration and communication skills.
- Willingness to travel internationally, as required.
- Knowledge in SQL, SAP Field Service Management and Jira considered as a plus
- Fluent in English (German or other languages are a plus).
Education:
- University degree in Computer Science, Engineering, Business Informatics, or a related discipline; or equivalent professional experience.
Our Offer
There is a lot for you to discover at Fresenius Medical Care, because we have a lot to offer. No matter in which field you are an expert (m/f/d) and how much experience you bring with you - for your professional future with meaning:
- The opportunity to shape the future of healthcare innovation at a global market leader.
- A highly collaborative, mission-driven, and innovative culture.
- Global exposure, challenging assignments, and high visibility.
- A platform to make a tangible impact in advancing health, sustainability, and innovation.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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