Human Resources

Senior Human Resources Manager

Address: 100 Galleria Pkwy, Ste 1200, Atlanta, Georgia, 30339, United States of America

Job ID: R0265686

Location Type: Remote

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

This is a Full-Time , Remote position with occasional travel within the Region supported

PURPOSE AND SCOPE: 
Provide human resource support to internal organization by guiding, developing and implementing HR initiatives focused on achieving business objectives. Help insure alignment between business units, divisions and corporate. Provide coaching and problem-solving in areas including change management, recruitment and selection, performance management, leadership/management, employee development, employee relations, training and policy/procedure interpretation and implementation. Operate effectively in a matrix organization with numerous stakeholders, many of whom may be located in remote locations. Support FME's mission, vision, core values and customer service philosophy. Adhere to the FME Compliance Program, including following all regulatory and company policy requirements.

    CUSTOMER SERVICE:
    • Responsible for driving the FME culture through values and customer service standards.
    • Accountable for outstanding customer service to all external and internal customers.
    • Develops and maintains effective relationships through effective and timely communication.
    • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. 

    PRINCIPAL RESPONSIBILITIES AND DUTIES:

    • Provide consultation and coaching to managers and employees in the area of performance management, including the development of performance improvement plans and all aspects of progressive discipline and documentation.
    • Support and assist in employee relations issues. Partner with and coach managers and employees through the process. Diagnose and identify pro-active steps to avoid recurring issues.
    • Investigate ESC questions and document actions taken. Consult with Sr. HR Manager, compliance and legal counsel on highly complex or high-risk issues.
    • Provide interpretation and guidance regarding HR policies, legal, safety and compliance matters. 
    • Partner with managers to facilitate effective on-boarding of new employees and conduct new hire orientation.
    • Assists in hiring process for temporary employees by coordinating job posting, reviewing resumes, and interviews
    • Develop, improve and maintain sound HR administrative processes, ensuring appropriate approval levels are obtained and timely processing.
    • Assess individual and organizational training needs. Coordinate and where appropriate, may deliver training programs to meet identified needs and deliver training for customers.
    • Partner with corporate HR/Payroll services to fulfill organization requirements (e.g. ESC, Compensation, Learning and Development, Payroll, Unemployment and Workers' Compensation Claims, LOA and ADA).
    • Maintain employee personnel files which include active, confidential and I-9 files.
    • Prepares and generates monthly reports. .
    • Provide consultation and coaching with employee terminations. 

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the responsibilities of the Human Resources Representative's job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to manipulate keys on a keyboard. The employee is occasionally required to stand, walk and reach with arms and hands. Vision abilities required by this job include close vision. The noise level is usually quiet to moderate.  May be required to travel.

    EDUCATION:
    • Post-secondary diploma or university degree, preferred concentration in human resources
    • Human Resource certification preferred 

    EXPERIENCE AND REQUIRED SKILLS:

    • Minimum 2- 5 years in an HR discipline.
    • General knowledge of employment laws and practices.
    • Excellent computer skills in MS Office, particularly Excel and some experience with HRIS software.
    • Effective verbal and written communication skills.
    • Excellent interpersonal and coaching skills.
    • Able to use sound judgment and diplomacy in dealing with highly confidential issues.
    • Excellent organizational and project management skills, ability to deal with competing priorities.
    • Ability to work in a team environment is essential.

    Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

    This is a Full-Time , Remote position with occasional travel within the Region supported

    Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

    Success Profile

    What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

    Success profile proportion

    Success Profile

    What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

    Success profile proportion

    Success Profile

    What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

    Success profile proportion

    Success Profile

    What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

    Success profile proportion
    “I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
    Rosalyn,
    Clinical Manager
    “Every day I walk in I am changing lives for the better and working to inspire my patients.”
    Andrew,
    Patient Care Technician
    “I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
    Tony,
    Outpatient Services RN
    “My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
    Warren J.
    Azura Regional Vice President

    We've got your back.

    We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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