Business Operations and Development
Senior Executive II - Operations
Address: Mohali, Mohali, PB 160071, India
Job ID: R0140621
Business Operations and Development
Address: Mohali, Mohali, PB 160071, India
Job ID: R0140621
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Level Description ‘Management’ Leveling Guide consists of jobs with the responsibility, accountability, and decision-making authority to develop and implement strategies, initiatives, policies, and programs. The labels of Supervisor, Manager, Director, etc., are not limited to a distinct level (i.e., not all Senior Managers are level XX)– these are rough guidelines/indicators and not strictly assigned to a level. Market Summary Leads efforts to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources. Directs operations' review of cost and service structures, productivity measures and delivery methods to achieve return on investment, including program and project management. Impact • Day-to-day supervision of a combination of support/technician and professional staff. • Implements policies and strategies for short-term results (1 year or less and/or emphasis on supervision of a shift or component of a project) to support the execution of relevant area of business. Communication • Responsible for building and maintaining relationships with internal and external stakeholders; depending on role, would also include clients, patients and their families. • Presents specialist and technical information to customers, clients, staff, and occasionally senior managers using a variety of communication styles. Innovation • Identifies ideas and implements changes and improvements to working processes within own unit. • Problems require a reasonable degree of interpretation outside established processes and procedures. Knowledge • Problems faced may be difficult but typically are not complex. • Broader knowledge and understanding of procedures and solid financial, commercial and/or clinical knowledge, understanding of roles, systems. Impacts actions on the efficiency of the area of responsibility, which is attained through advanced education and some professional experience (approximately 2-4 years).
Level Description ‘Management’ Leveling Guide consists of jobs with the responsibility, accountability, and decision-making authority to develop and implement strategies, initiatives, policies, and programs. The labels of Supervisor, Manager, Director, etc., are not limited to a distinct level (i.e., not all Senior Managers are level XX)– these are rough guidelines/indicators and not strictly assigned to a level. Market Summary Leads efforts to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources. Directs operations' review of cost and service structures, productivity measures and delivery methods to achieve return on investment, including program and project management. Impact • Day-to-day supervision of a combination of support/technician and professional staff. • Implements policies and strategies for short-term results (1 year or less and/or emphasis on supervision of a shift or component of a project) to support the execution of relevant area of business. Communication • Responsible for building and maintaining relationships with internal and external stakeholders; depending on role, would also include clients, patients and their families. • Presents specialist and technical information to customers, clients, staff, and occasionally senior managers using a variety of communication styles. Innovation • Identifies ideas and implements changes and improvements to working processes within own unit. • Problems require a reasonable degree of interpretation outside established processes and procedures. Knowledge • Problems faced may be difficult but typically are not complex. • Broader knowledge and understanding of procedures and solid financial, commercial and/or clinical knowledge, understanding of roles, systems. Impacts actions on the efficiency of the area of responsibility, which is attained through advanced education and some professional experience (approximately 2-4 years).
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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