Quality
Senior Director Supply Chain Quality (m/f/d)
Address: Else-Kröner-Str. 1, Bad Homburg, HE 61352, Germany
Job ID: R0194957
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
We are the world's leading provider of products and services for kidney patients, offering innovative products and treatments of the highest quality. We are committed to continuously improving the quality of life of our 350,000 dialysis patients around the world every day. Our global network includes more than 39 production sites.
We are seeking a dynamic and strategic Senior Director of Supply Chain Quality (m/f/d) to lead and oversee our Global Quality Supply Chain organization, which spans four key regions: EMEA, LATAM, APAC, and NA. You will play a pivotal role in driving the execution of Supply Chain Quality processes across 20+ sites, ensuring adherence to our Quality Management System (QMS) and regulatory requirements, while promoting continuous improvement across the organization.
Your tasks:
- Develop and execute a global Supply Chain Quality strategy aligned with the overarching global MSCQ strategy and business objectives, ensuring best practices across regions
- Lead the establishment, implementation, and continuous evolution of global Supply Chain Quality processes, focusing on key activities such as shipping, storage, handling, relabeling, and returns
- Partner with global Supply Chain teams to standardize practices and ensure compliance with Good Distribution Practices (GDP) and regulatory requirements.
- Manage regulatory inspections and ensure all Supply Chain locations comply with global and local regulations, including FDA, MDD/MDR, and GMP
- Implement a robust monitoring system (including leveragering AI in data analytics) for Supply Chain Quality performance, reporting on KPIs and addressing high-risk logistics issues, audits, non-conformances, CAPA, and complaints
- Oversee the timely execution of field actions and coordinate the handling of product incidents, ensuring efficient routing and compliance with QMS
- Drive risk-based self-inspection planning and ensure corrective actions are taken to maintain quality and compliance
- Approve suppliers, subcontractors, and outsourced activities to ensure adherence to GDP and other relevant regulatory requirements
Your profile:
- Master’s degree in Science, Engineering, or an MBA
- Minimum of 10 years in Quality Assurance, Quality Engineering, or Supply Chain Quality, preferably within the Medical Device/Pharmaceutical industries
- At least 5-7 years of leadership experience in managing diverse, international teams across multiple facilities
- Extensive experience with medical device and pharmaceutical regulations (e.g., FDA, MDD/MDR, EU GMP, AMG, ICH Q10), and familiarity with Good Distribution Practice (GDP)
- Experience with electronic quality management systems (eQMS) and validation methods is a plus
- Proven track record in implementing global processes and standards in a complex, multi-regional environment
- Exceptional communication and stakeholder management skills, with the ability to engage and influence across all levels of the organization
- Ability to analyze complex challenges, develop actionable solutions, and lead strategic initiatives to drive continuous improvement
- Hands-on experience leading regulatory authority audits and ensuring compliance with international quality standards
- You build strong relationships and networks both inside and outside the organization to achieve collective success
- Very good knowledge of written and spoken English, knowledge of German is a plus
Our offer to you:
There is a lot for you to discover at Fresenius, because we have a lot to offer. No matter in which field you are an expert (m/f/d) and how much experience you bring with you - for your professional future with meaning:
- The opportunity to work on a mobile basis (hybrid)
- Whether in front of or behind the scenes - you will help to make better and better medicine available to more and more people around the world
- Individual opportunities for self-determined career planning and professional development
- A corporate culture in which there is enough room for innovative thinking - to find the best, not the fastest, solution together
- A large number of committed people with a wide range of skills, talents and experience
- The benefits of a successful global corporation with the collegial culture of a medium-sized company
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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