Information Technology
SAP COE IT Tool / Automation Specialist
Address: Bengaluru, Bengaluru, Karnātaka, 560066, India
Job ID: R0243066
Location Type: Hybrid
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
The SAP COE IT Tool / Automation Specialist drives the design, development and implementation of automation and AI-based solutions that enhance SAP S/4HANA operations and reduce manual workloads. The role ensures efficient, secure, and scalable IT processes through advanced tooling, predictive insights, and close collaboration with cross-functional teams.
Goal of function:
1) Main tasks:
Design, develop, and implement automation solutions supporting SAP S/4HANA maintenance, monitoring, and support activities. Integrate AI/ML tools into SAP operations to enhance predictive maintenance, anomaly detection, and performance optimization. Automate repetitive administrative tasks such as user provisioning, role assignment, and system monitoring. Collaborate closely with SAP functional, technical, and security teams to ensure compliant and efficient automation workflows. Ensure automation solutions adhere to governance, security, and compliance standards. Monitor system health and proactively identify automation opportunities to drive continuous improvement. Document automation processes, tool configurations, and AI models for audit, transparency, and knowledge sharing. Provide training and coaching to teams on best practices for automation and tool adoption.
2) Secondary Tasks:
Tasks regularly performed in support of primary responsibilities:
Participate in cross-functional initiatives involving SAP CoE, infrastructure, security, and business process teams.
Support evaluation and onboarding of new automation and AI technologies.
Contribute to internal standards and automation governance frameworks.
3) Miscellaneous tasks:
Participate in special projects introducing new technologies or major SAP enhancements.
Provide expert-level troubleshooting for automation-related incidents.
Conduct periodic reviews of automation performance and ROI.
Qualifications, experience
1) Required training and education:
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
Master’s degree preferred (optional)
2) Required professional experience (in years):
10+ years in SAP application maintenance or development
4+ years in automation, AI/ML-driven operations, or tooling-focused roles
Experience working in complex enterprise environments
3) Important personal qualities:
Strong analytical and problem‑solving mindset
Proactive, innovative, and continuous improvement oriented
Strong communication and cross-team collaboration skills
Ability to translate business needs into technical automation solutions
4) Other specialized knowledge:
a) Technical Knowledge
Automation frameworks and scripting (Python, PowerShell, ABAP for automation)
AI/ML tool integration, model deployment, and monitoring
SAP S/4HANA technical architecture
IT governance, compliance, and security frameworks
b) Languages
English (required)
Additional languages as defined by regional needs
c) IT Skills
Proficiency with automation tools and AI platforms
Strong understanding of enterprise IT landscapes
Documentation and presentation skills (technical and non‑technical audiences)
d) Product Knowledge
SAP S/4HANA modules and integrations
Enterprise automation and monitoring tools
5 ) Special personal requirements:
Ability to work in global teams across time zones
Willingness to occasionally travel for workshops or project needs
Ability to support critical activities during off-hours when required
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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