Information Technology

SAP COE Centre of Excellence – Release and Deployment Manager

Address: Bengaluru, Bengaluru, Karnātaka, 560066, India

Job ID: R0238971

Location Type: Hybrid

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

The Release & Deployment Manager is responsible for the end-to-end orchestration of changes within the SAP S/4HANA landscape. Operating in a collaboration with our strategic IT partners , you will ensure that all functional and technical enhancements are deployed into production with zero business disruption, maintaining the integrity of our Sustain Operations. Overall responsible to manage all change & release management activities of SAP applications.

Roles and Responsibilities

  • Manage end-to-end SAP release & change management activities across sophisticated SAP S/4HANA implementations
  • Defining, maintaining, and governing release deployment frameworks aligned with program release plans
  • Coordinating release deployments and cutovers across projects, increments, and process teams
  • Handling business and IT change activities, ensuring alignment and smooth transition of changes & transports within SAP systems using SOLMAN CHARM & ServiceNow tools
  • Driving risk identification and contingency strategies for environments and releases
  • Collaborating closely with Release Management, Test Management, Data Migration, and Product Business partners
  • Planning and delivering change readiness checkpoints to ensure on-time PROD movements.
  • Facilitating release stand-ups, tracking execution, and ensuring timely delivery of increments
  • Providing cockpit-based reporting and clear progress updates to participants
  • Building and leading a strong network of change representatives across Agile projects
  • Continuously improving change and release processes by implementing standard methodologies and efficiency improvements

Secondary Skills

  • Coordinate with FME ITS & Business teams to identify release-wise requirement
  • Segregate existing & new requirement to decide validation scope of the release in collaboration with validation team.
  • Manage testing & cutover activities as required by the program.

Qualifications

1) Required training and education:

  • ISTQB Foundation, Agile or any other Advanced Level certification
  • SAP SOLMAN Certifications preferred

2) Required professional experience (in years):

  • 8+ years of experience in software change and release management, with 5+ years of experience in SAP implementation / upgrade / support related change & release management
  • Strong hands-on experience in SAP SOLMAN CHARM & transport management, Atlassian Jira, ServiceNow, Tricentis test & Vera is a must.
  • Have experience in Pharma industry – GXP/ CSV processes & regulated / validated release methodologies
  • Shown expertise in planning, scheduling, and coordinating software releases in sophisticated environments
  • Shown knowledge of SDLC, Agile methodologies, and ITIL processes
  • Validated ability to balance multiple initiatives simultaneously in a fast-paced, multifaceted environment
  • Good experience working with offshore and global teams
  • Excellent partner management, communication, and partnership skills
  • Strong analytical, problem-solving, and interpersonal abilities
  • Certifications in Agile Release Trains, ITIL, PMP, or similar are helpful
  • Proficiency with SAP Signavio for business process modelling is preferred
  • A continuous learner approach with willingness to adapt to new tools, technologies, and delivery models

IT skills

  • SAP SOLMAN
  • Tricentis Qtest & Vera
  • Jira
  • ServieNow

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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