Finance and Accounting Services
RTR/OTC Transformation Manager
Address: 14 Floor W 5th Building, 5th Avenue and 32nd Street, Bonifacio Global City, Taguig City, NCR 1635, Philippines
Job ID: R0209910
Finance and Accounting Services
Address: 14 Floor W 5th Building, 5th Avenue and 32nd Street, Bonifacio Global City, Taguig City, NCR 1635, Philippines
Job ID: R0209910
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
The Intercompany Process Transformation Manager plays a critical role in driving process excellence, cross-functional collaboration, and continuous improvement within the shared services organization. This role supports the development, implementation, and optimization of intercompany processes, working closely with global process owners, leads, and business stakeholders.
A key focus is to ensure alignment with global standards, facilitate the transition to future-state service models, and contribute to major ERP transformation initiatives, such as SAP S/4HANA. The role enables consistency, efficiency, and performance through strong process governance, stakeholder engagement, and project support.
Responsibilities:
Assists in the development and implementation of intercompany processes and ensures effective collaboration across departments.
Works closely with the Intercompany Lead, Global Process Owner, and key stakeholders to support the design of future-state processes, service models, and performance metrics.
Helps maintain process documentation and supports the consistent application of global standards and policies.
Contributes to SAP S/4HANA and other ERP implementation efforts by gathering business requirements and supporting the development of optimized intercompany process solutions.
Supports the execution of projects by tracking progress, managing deliverables, and ensuring alignment with business goals.
Participates in workshops and working sessions with global teams to support alignment, communication, and process adoption.
Assists in monitoring process performance, identifying inefficiencies, and proposing opportunities for improvement.
Provides day-to-day guidance to process users and shares expertise to strengthen process understanding and execution across the organization.
Qualifications:
Bachelor’s degree required; other advanced degree preferred.
5–7 years of proven experience leading process excellence or transformation initiatives, ideally within a shared services or global operations environment.
Global exposure and a demonstrated ability to navigate cross-cultural and cross-functional teams.
Track record of fostering a business-enabling mindset while promoting a mission-driven culture.
Strong ability to drive innovation, streamline operations, and deliver measurable efficiencies across diverse teams.
Certifications in Six Sigma and/or PMP are a strong advantage.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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