Finance and Accounting Services

Revenue Support Manager

Address: 15750 Joy Rd, Detroit, Michigan, 48228, United States of America

Job ID: R0237082

Location Type: Remote

  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

  • Residing in CST or EST time zone, highly preferred.
  • Healthcare experience, highly preferred.

PURPOSE AND SCOPE:

Responsible for managing all aspects of the commercial revenue function in the Division.  This involves the monitoring, analysis and evaluation of pertinent financial and marketing data; detailed tracking and follow-up of all commercial revenue including coordination dates, as well as lost and new commercial patients.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Responsible for timely and accurate communication of executed payer agreements to Division management and Revenue Centers.                                  
  • Responsible for compliance with all related data collections and auditing activities as well as contract implementation analysis.
  • Responsible for auditing of billing system to insure accuracy of third party payer contracts.
  • Responsible for tracking contract escalators and timely notification of increases to billing offices.
  • Responsible for monthly review of P&L accounts to identify loss and marginal facilities tied to payer mix.
  • Perform various financial analyses to assist with contract proposals including: analysis of Standard Carrier claims data obtained through the Financial Datamart, analysis of medication utilization for global contracts and analysis of rate structure conversion.
  • Maintains monthly patient insurance download data according to Managed Care directions.
  • Provides business/ payer mix/ revenue by payer/treatment mix on a monthly basis.
  • Produces analytical reports to support managed care efforts on a monthly or as needed basis
  • Review of billing accuracies to ensure that projected revenue is being realized.
  • Maintain monthly report that specifically lists and tracks all patients reimbursing according to commercial rates or single patient Letters of Agreement.
  • Development and maintenance of contract database
  • Performs quarterly analysis of network data for growth.
  • Performs and maintains competitive analysis of individual markets and competitive provider activity.
  • Maintains data base on health plan membership by product.
  • Mentor other staff as applicable.
  • Assist with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s Degree required in Accounting / Finance, Business or Health Management

EXPERIENCE AND REQUIRED SKILLS:        

  • 5 – 8 years’ related experience; or a Master’s degree with 3 years’ experience; or a PhD without experience; or equivalent directly related work experience.
  • Working knowledge of Generally Accepted Accounting Principles (GAAP).
  • Strong computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications.
  • Detail oriented with strong analytical and organizational skills.
  • Strong oral and written communication skill to effectively communicate with all levels of management.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
 

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

  • Residing in CST or EST time zone, highly preferred.
  • Healthcare experience, highly preferred.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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