Business Support
Resiliency Lead
Address:
Job ID: R0253015
Location Type: Remote
Business Support
Address:
Job ID: R0253015
Location Type: Remote
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
The candidate should ideally reside in Massachusetts; Washington DC or King of Prussia, PA
PURPOSE AND SCOPE:
The Resiliency Lead is a senior security executive responsible for designing, implementing, and sustaining a globally integrated resiliency framework encompassing business continuity management (BCM), corporate crisis management, and incident and emergency response across a complex, regulated, multinational healthcare enterprise.
This role ensures the organization can anticipate, withstand, respond to, and recover from disruptions while safeguarding patients, employees, operations, and brand reputation. The position aligns resiliency capabilities with enterprise risk management, regulatory obligations, and strategic business objectives, leveraging globally recognized standards such as ISO 22301 (Business Continuity Management), ISO 31000 (Risk Management), and ISO 22320 (Emergency Management).
The incumbent in this role will act as the key business partner in advising and supporting the businesses in Business Continuity management and supporting all businesses and functions in developing and implementing risk-based Business Impact Assessments (BIA), Business Continuity Plans (BCP), BCM metrics, awareness programs, supervising/conducting drills/exercises and delivering training including providing standard templates and training materials.
This role is also responsible for developing the FME Pandemic Response Plan and collaborating closely with key stakeholders to ensure consistency between resiliency, business continuity, ITS disaster response and recovery, insurance.
This position requires strong cross-functional collaboration with various internal and external stakeholders.
The role must demonstrate sound judgment, integrity, and an initiative-taking approach to identifying and mitigating security risks while aligning with FME’s strategic business objectives.
It requires a forward-looking leader with the ability to assess and mitigate risks, ensure regulatory compliance, build strong external partnerships, and leverage intelligence and technology to drive an industry leading resiliency program.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Enterprise Resiliency Strategy & Governance
Implement a comprehensive enterprise resiliency strategy encompassing business continuity, crisis management, and emergency response, aligned with FME’s business strategy, enterprise risk appetite, and international standards.
Business Continuity Management (BCM) Leadership
Design, implement, and govern a global Business Continuity Management System (BCMS), ensuring consistent, risk‑based application across functions, regions, and critical suppliers in alignment with international frameworks.
Business Impact Analysis & Continuity Assurance
Implement and drive mature a risk‑based Business Impact Analysis program that defines recovery objectives, identifies critical dependencies, and directly informs Business Continuity Plans, assurance activities, executive reporting, and investment priorities.
Corporate Crisis Management & Executive Response
Oversee the corporate crisis management framework and serve as a senior leader during enterprise‑level crises, providing executive briefings and ensuring coordinated response across security, legal, HR, IT, communications, compliance, and clinical leadership.
Incident, Emergency & Pandemic Preparedness
Direct global incident, emergency, and pandemic preparedness planning, embedding response standards, playbooks, and workforce resilience strategies to ensure readiness for prolonged and complex disruption scenarios.
Supply Chain Resilience & Risk Integration
Integrate supply chain resilience into enterprise continuity planning by identifying critical supplier dependencies, addressing single‑source and geographic risks, and ensuring disruption scenarios are evaluated and reported at the executive level.
Leadership, Readiness & Continuous Improvement
Build and lead a high‑performing global resiliency team while driving training, exercises, regulatory compliance, performance measurement, and continuous improvement to embed a sustainable culture of preparedness across FME.
Enterprise Resiliency Strategy & Governance
Develop and execute a comprehensive enterprise resiliency strategy covering business continuity, crisis management, and emergency response that is aligned with FME’s business strategy, key priorities, and enterprise risk appetite.
Establish governance structures, policies, standards, and operating models that align with ISO and other applicable international best‑practice frameworks while ensuring scalability across regions and business units.
Serve as an expert for organizational resiliency, providing strategic guidance and decision support to the VP, Corporate Security Center of Excellence and other FME leadership.
Business Continuity Management (BCM)
Design, implement, and maintain a global Business Continuity Management System (BCMS) in alignment with international standards, ensuring consistent application across functions, regions, and critical suppliers.
Oversee business impact analysis (BIA) and risk assessments to define recovery time and recovery point objectives for critical healthcare operations and corporate functions.
Leads the design and governance of a risk‑based Business Impact Analysis program aligned with international standards and industry frameworks.
Ensures BIAs consistently identify critical processes, dependencies, and recovery objectives, and that outputs directly inform Business Continuity Plans, assurance activities, and executive reporting.
Supports periodic BIA reviews to reflect evolving risk profiles and business priorities.
Ensure continuity plans are evaluated, validated, and continuously improved through exercises, audits, and lessons learned.
Corporate Crisis Management
Oversee the design of a corporate crisis management framework, including governance, escalation protocols, executive decision‑making structures, and communications coordination.
Serve on the crisis management leadership team during enterprise‑level crises, ensuring rapid coordination across security, legal, communications, HR, IT, compliance, and clinical leadership.
Provide executive‑level briefings before, during, and after crises, translating complex risk information into clear, actionable guidance.
Incident & Emergency Response
Oversee global incident and emergency response planning, ensuring readiness for natural disasters, public health emergencies, geopolitical incidents, supply chain disruptions, and other impactful events.
Define response standards, playbooks, and command structures and leading incident management practices.
Ensure incident data, reporting, and post‑incident reviews drive corrective actions and long‑term resilience improvements.
Pandemic Planning & Workforce Resilience
Owns the development and integration of pandemic and widespread health emergency preparedness into enterprise continuity and crisis management frameworks.
Ensure plans address workforce disruption, critical skill dependencies, remote operations, and regional regulatory requirements.
Embeds pandemic scenarios into BIAs, exercises, and training to sustain operational readiness during prolonged health crises.
Supply Chain Resilience
Integrates supply chain resilience into BCM by identifying and assessing critical supplier and logistics dependencies through BIAs and risk assessments.
Partners with Supply Chain, Procurement, and Operations to embed continuity expectations for key third parties and address single‑source and geographic concentration risks.
Ensure supply chain disruption scenarios are evaluated through exercises and reflected in executive reporting and improvement plans.
Standards, Compliance & Risk Integration
Ensure resiliency programs comply with applicable healthcare regulations, privacy requirements, labor laws, and regional regulatory expectations.
Integrate resiliency planning with enterprise risk management, cyber resilience, supply chain risk management, and corporate security intelligence activities.
Benchmark program maturity against industry peers, regulatory expectations, and evolving global standards.
Training, Exercises & Organizational Readiness
Oversee the development and delivery of crisis management, continuity, and emergency response training for executives, managers, and response teams.
Design and lead tabletop exercises, simulations, and full‑scale drills to evaluate decision‑making, coordination, and recovery capabilities.
Foster a culture of preparedness and resilience across the enterprise.
Leadership, Stakeholder Engagement & Continuous Improvement
Build and lead a high‑performing global resiliency team, setting clear expectations, developing talent, and modeling enterprise leadership values.
Partner closely with business leaders, regional security heads, IT, clinical operations, compliance, and external partners to ensure cohesive resiliency outcomes.
Track program performance through KPIs, metrics, and reporting, driving continuous improvement and executive transparency.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires approximately 10% travel.
SUPERVISION:
None
EDUCATION AND REQUIRED CREDENTIALS:
Bachelor’s degree in Intelligence Studies, Security Management, Behavioral Science, or related field (master’s preferred); possess an active/in-scope security clearance.
Preferred Certifications
Certified Threat Manager (CTM)
Certified Protection Professional (CPP)
Insider Threat Program Manager (ITPM)
Intelligence Community or Law Enforcement credentials
EXPERIENCE AND SKILLS:
Minimum of 15 years of experience in security management roles, with demonstrated expertise across a broad range of security and risk management domains.
Proven track-record in compliance programs, risk management, and incident response.
Experience in systems management and leading people
Experience managing third-party vendors and cross-functional teams.\
Deep understanding of threat actor methodologies, behavioral threat indicators, and intelligence tradecraft.
Strong analytical, investigative, and communication skills.
Experience with insider threat platforms, SIEM tools, and behavioral analytics.
Ability to operate in high-pressure environments and manage sensitive, confidential information with discretion.
Ability to work in a matrixed, resource-constrained, and diverse environment.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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