Regulatory and Government Affairs

Regulatory Affairs, Associate Manager

Address: FKC RS Tebet Jakarta, Unit Hemodialisa RS Tebet Jakarta, Jl. MT Haryono Kav 13, Jakarta Selatan, Jakarta Raya, 12810, Indonesia

Job ID: R0249543

Location Type: Hybrid

Apply Now
  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Introduction section:

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

  • We Care for our patients, each other, and our communities
  • We Connect across teams and borders to deliver excellence together
  • We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Role Summary:

Responsible for regulatory compliance and submissions to Indonesian health authorities, maintaining licenses and product registrations, and ensuring adherence to local and global drug safety standards. The role includes monitoring adverse events, supporting audits, managing product labeling and promotional materials, and acting as Deputy Qualified Pharmacovigilance Responsible Person. Strong collaboration with internal teams and external regulators is essential to support product approvals, lifecycle management, and overall business operations.

Your Responsibilities:

Regulatory

  • To prepare regulatory submission, annual reports and ensure the authority requirements on registrations processes and procedures.  Create and maintain regulatory files.
  • To ensure registered products are compliant to applicable medical device and drug regulations per jurisdiction, guidance, and standards.

Pharmacovigilance

  • To manage and oversee the Pharmacovigilance Operation (PVO) in ensuring compliance with global/local regulatory requirements and FME SOPs for pharmacovigilance of FME marketed products.

Key Responsibilities / Accountabilities:

Regulatory

  • Prepare (write, analyze, and edit) and execute regulatory submissions in a format consistent with applicable guidance documents to the authority (Ministry of Health, NADFC/BPOM(Indonesian FDA), Ministry of Law and Human Rights, and other foresees in the future) 
  • Work collaboratively with other departments and act as point of contact with third-party in communicating the submission requirements when documents are needed for regulatory submission.
  • Maintain regulatory files and establish databases for all licenses. Maintain and update regulatory authorizations, assure that appropriate maintenance of registrations occurs including renewals, device listings, site registrations, supplements for changes and annual reports. Support approval in other regions as required.
  • Prepare response to regulatory authorities any inquiries/deficiency questions within assigned timelines.
  • Develop regulatory strategies for variation applications for registered pharma and medical device products.
  • Stay abreast of regulatory procedures and changes in regulatory climate.
  • Communicate to key internal stakeholders any update in the regulations, issues and risk that may affect business operations in the country.
  • Lead negotiations with health authorities during development, registration, and product lifecycle activities to resolve regulatory issues/negotiate approvals and proactively report the status to direct superior and Country Head or key internal stakeholders.
  • Assess device related incidents/complaints for medical device reporting requirements. Compile and submit reportable events to relevant regulatory authorities in timely manner.
  • Provide recalls report to authority (Ministry of Health, NADFC/BPOM) and field actions, as required.
  • Support external regulatory agency audits, providing regulatory input to minimize potential for findings of non-compliance.
  • Review and create product labels and review promotional material for compliance with applicable regulations and technical standards.
  • Assist in communicating enquiries, feedbacks, and any related updates in related to product listing process to organization, as well as assisting in providing respond to authority.
  • Act as Company Responsible Pharmacist if required.

Corporate Drug Safety & Pharmacovigilance

  • As permanent member of country Qualified Pharmacovigilance Responsible Person (QPPV) – as the Deputy
  • Assist to implement Global/AP drugs policy and guideline in the country and local regulatory
  • Support to conduct the investigation when there is a Drug Adverse Event with the coordination of Head of Medical
  • Assist to conduct drug post market surveillance
  • Support to Provide the SOP and training drugs safety to employees involve
  • Responsible for determining the screening strategy to be used for local literature screening for all FME products authorized in the country;
  • To share all regulatory requirement updates to affected local functional areas to internal stakeholders and Country Head;
  • Ensure timely submission of PSURs to health authorities and provide feedback to Corporate DRA and CDS, as necessary;
  • Upload local case/s and forward all safety related information to CDS in a timely manner;
  • Follow up on missing case information to the reporter, determine the appropriateness of local ICSR reporting to the local governing body, document all case management activities, and archive all information received;

Others

  • Other projects/tasks those may assign by Direct Superior
  • Follow the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization.
  • Follow the Fresenius Medical Care Compliance and Company Regulation/Policy

Competencies (attitude, skills, typical qualifications and experience):

Education & Experience

  • Bachelor’s degree or country equivalent in Pharmacy, Science or related scientific discipline, or equivalent.
  • Minimum of 2 years regulatory or equivalent experience within a device and/or pharmaceutical company; preferably in multinational company
  • Medical Device and Pharma Product Registration Knowledge: the knowledge of all applicable laws, regulations, and industry standards relating to product (medical device and pharma) approval process and regulatory compliance required for access to expanding market

  • Pharmacovigilance Knowledge: the science and practice of monitoring the safety and effectiveness of medicines by identifying, evaluating, and minimizing safety issues and balance the risks & benefits of medicines
  • Stakeholder Management: the process by which you organize, monitor and improve your relationships with the stakeholders. It involves systematically identifying stakeholders; analyzing their needs and expectations; and planning and implementing various tasks to engage
  • Project Management: Ability to coordinate and administer programs/projects, activities and protocols; Ability to manage resources, monitor activities and assess environmental safety, risks and quality control associated with the program.
  • Continuous Learning and commit to the Organizational Ethic: Work behavior
  • Good administration, Planning & Organizing: Implement the process of operational administration, reporting and document management regarding operational process in working unit.

  

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

  • Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world.
  • Individual opportunities for self-determined career planning and professional development.
  • A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one.
  • A large number of committed people with a wide range of skills, talents and experience.
  • The benefits of a successful global corporation with the collegial culture of a medium-sized company.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

Connect With Us

Subscribe and follow to see the newest jobs and updates about life at Fresenius Medical Care.

By submitting your information, you acknowledge that you have read our privacy policy consent to receive email communications from Fresenius Medical Care AG.

© Fresenius Medical Care AG