Sales Marketing and Communications
Regional Sales Manager
Address:
Job ID: R0211655
Sales Marketing and Communications
Address:
Job ID: R0211655
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Fresenius Medical Care is seeking to hire a Regional Sales Manager (In-Center) in the Washington D.C/Baltimore territory.
PURPOSE AND SCOPE
Serves as a regional sales representative and provides superior service, clinical support, and sales performance to dialysis customers within a particular sales territory.
PRINCIPAL DUTIES AND RESPONSIBILITIES
· Developing professional expertise; applies company policies and procedures to achieve projected quarterly sales goals for assigned renal products within assigned territory.
· Executes on sales objectives and drives for results:
o Provides clear and accurate sales targets and forecast on assigned products on a regular basis.
o Plans for, delivers, and measures results
o Achieves regular and consistent face-to-face customer call activity on key products (minimum of 3+ calls on average per day, to include an average of 1 physician call per day).
o Maintains accurate and timely reports including sales calls, product market shares, demographics, and sales target reports.
o Identifies threats and opportunities using sales data and customer feedback
· Attends local Network, ANNA, and regional shows that are important to the Regional Sales Manager's business.
· Participates in national sales meeting and all required training.
· Communicates and Collaborates effectively with supervisor and company personnel in order to plan for and achieve success.
· Maintains technical and clinical proficiency on all products
· Develops strong customer relationships and delivers customer centric solutions with focus on providing value:
· Identifies customer needs and addresses them by selling the compete value of Fresenius products and services provide.
· Provides excellent follow-up and service to internal and external customers.
· Support Fresenius Clinical Support Specialist with physical presence during equipment evaluations.
· Coordinates all in-services, technical and sales support functions to meet customer needs and expectations.
· Utilizes the Customer Relations Management (CRM) tool daily and maintains all current customer contact and product sales call information.
· Maintains and updates key customer information.
· Enters and closes customer appointments including products discussed on a daily basis.
· Maintains accurate and effective use of APTTUS Contract Management Software Program.
· Maintains timely and accurate management of customer contracts.
· Exercises good judgment within defined procedures and practices to determine appropriate action.
· Reviews and complies with the Code of Business Conduct and all applicable company compliance policies and procedures, local, state and federal laws and regulations.
· Assists with various projects as assigned by direct supervisor.
· Completes all administrative duties as assigned by direct supervisor such as accurate and timely expense reports and operates within operating expense (Annually) budget.
· Other duties as assigned
PHYSICAL DEMANDS AND WORKING CONDITIONS
· The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.
· Some travel by automobile, train, or airplane is often necessary to cover assigned territory and includes overnight stays. Contact with customers by phone alone is not adequate. Occasional weekend work necessary to support trade show events.
· Lifting requirements include setting up portable booths, occasional lifting and transporting medical equipment and supplies for purposes of in servicing customers.
· Must reside within assigned territory as permissible under state law.
EDUCATION
· Bachelor's Degree required; in lieu of degree extensive, relevant technical, clinical, or related industry experience may be considered.
EXPERIENCE AND REQUIRED SKILLS
· Minimum 2 - 5 years of related medical sales experience; or an advanced degree without experience; or equivalent directly related work experience.
· Experience and proven success with consultative selling; approach and methodology
· Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience
· Effective communication skills, both verbal and written; demonstrates ability to deliver timely and useful multi-mode communications to both internal and external customers
· Must have basic computer skills including but, not necessarily limited to, Word, Excel, Power Point.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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