Sales Marketing and Communications

Regional Sales Manager - Chronic Renal

Address: BU Headquarters, Level 3, 78 Waterloo Road, Macquarie Park, New South Wales, 2113, Australia

Job ID: R0229785

Location Type: Hybrid

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  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Title section:

Regional Sales Manager

Introduction section:

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

  • We Care for our patients, each other, and our communities
  • We Connect across teams and borders to deliver excellence together
  • We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Information about (MSC, Commercial, SQR etc.) department:

Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!

Summary about role:

As a Title, your role will focus on supporting the execution of the company’s sales strategy within a designated region in Australia and New Zealand. This role involves developing and maintaining strong relationships with clients, managing key accounts, and driving growth by meeting and exceeding sales targets. The Regional Sales Manager (north) will collaborate closely with the Head of Sales and cross-functional teams to ensure smooth operations and customer satisfaction.

Responsibility:

Your Responsibilities:

Sales Leader

  • Provide targeted coaching and development plans for the regional sales team as required across ANZ.
  • Execution of the company’s sales strategy within a designated region in Australia and New Zealand.
  • Managing and providing support to direct reports in Australia and New Zealand
  • Work closely with the Head of Sales to handling enquiries, responding to tenders, ensure Fresenius Medical Care complies to submissions according to given deadlines, develop proposals, negotiate deals, and close sales opportunities.
  • Assist in managing and expanding the customer base within the assigned region, identifying growth opportunities.
  • Collaborate, support and work with the Critical Care business to drive cross-selling opportunities
  • Implement and execute sales strategies to achieve regional targets, both in terms of revenue and market share withing existing and new business.
  • Ensure the identification individual learning needs of clients in consultation with Clinical Sales and account managers to support individual learning.
  • Build and maintain strong relationships with key stakeholders including nephrologists, clinicians, renal nurses, hospital administrators, and procurement teams.
  • Identify and pursue new business opportunities within hospitals, clinics, and other healthcare settings.
  • Collaborate with marketing and product teams to drive brand awareness and product adoption
  • Work closely with internal support teams - Technical Service, Customer Service, Supply Chain to achieve given objectives.
  • Actively participate in ANZ S&OP to accurately forecast annual, quarterly, and monthly product inventory in partnership with Supply Chain, Marketing.
  • Develop awareness for competitive intelligence in market.
  • Support the use of and ensure teams proficiency in utilizing Customer Relationship Management (CRM) tool.

Continuous Improvement / Collaboration

  • Collaborate with cross-functional teams, including technical services, supply chain, and customer support customer needs
  • Prepare and analyze Sales MIS and sales reports to track performance and business insights.
  • Plan, conduct, and participate in business review meetings with key stakeholders.
  • Take ownership of end-to-end account management, working closely with CS, Finance, Legal, Compliance, and SCM. Tenders and tender reports
  • Communicate effectively with internal and external stakeholders, ensuring alignment and transparency in clinical and sales activities.
  • Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company events (e.g., RSA).

Clinical, Training and Development

  • Conduct needs analysis and partner with internal stakeholders for solutions providing teams with subsequent training.
  • Provide staff with training to upskill employees
  • Conduct regular performance evaluation, provide constructive feedback, and implement development plans to enhance team members’ skills and capabilities.
  • Stay updated on industry trends, clinical guidelines, and competitor activities to ensure the team remains informed and competitive.
  • Adhere to all company policies and procedures.

• Complete ADHOC tasks as required

Candidate’s profile:

Your Profile:

  • 7-10 years of experience in sales, preferably within a related industry. (either Pharmaceuticals or Medical Devices)
  • Strong communication and interpersonal skills, with the ability to build and maintain client
  • relationships.
  • Strategic and analytical thinker with professional and positive disposition.
  • Strong leadership and team management skills.
  • Proven ability in supporting change management across an organization.
  • Demonstrated commercial and clinical acumen
  • Able to foster relationships with cross functional partners.
  • Ability to work under pressure and manage conflicting priorities.
  • Proven track record of success in sales management, preferably within the healthcare industry.(Desirable)

Offer package:

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have -  all dedicated to your professional journey.

Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world

  • Individual opportunities for self-determined career planning and professional development
  • A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
  • A large number of committed people with a wide range of skills, talents and experience
  • The benefits of a successful global corporation with the collegial culture of a medium-sized company.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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