Sales Marketing and Communications

Regional Sales Executive - Medan

Address: Tempo Scan Tower, 20th Floor, Jl. HR Rasuna Said Kav.3-4, Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonesia

Job ID: R0186773

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

Primary Purpose: 

Promote product sales through effective interaction with health care professionals and organizations to increase the awareness and use of the company's products on assigned areas

 To plan and carry out all sales activities To be responsible for ensuring customer satisfaction To manage quality of product and service delivery

 

Key Responsibilities / Accountabilities:

Generate and qualify leads Prepare sales action plans and schedules Make sales calls to new and existing clients Develop and make presentations of company products and services to current and potential clients Negotiate with clients Develop sales proposals Present sales contracts Ensure customer service satisfaction and good relationships Follow up on sales activity Monitor and report on sales activities and follow up for management Other projects those may assign by Direct Superior Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization Obey the Fresenius Medical Care Compliance and Company Regulation

 

Competencies (attitude, skills, typical qualifications and experience): 

Education and Experience

  • Bachelor's degree, preferably in science
  • Working experience in sales minimum 5 years with good track record
  • Has supervisory experiences (handling multiple sales area / provinces)
  • Comprehensive understanding of health sciences
  • Experience in health care industry (medical equipment/ device) or pharmaceutical
  • Proven ability to promote and sell products and services
  • Proven ability to achieve sales targets

 

Competencies

  • Core Competencies refer to FME Company Values
    • Collaborative: means that we know how to work together for our shared purpose and to achieve our goals as one company
    • Excellent: means that we continuously drive quality and progress to lead the business into a successful future
    • Proactive: means that we are good at taking the initiative to make an impact with our work
    • Reliable: means that we are a trusted companion to our patients, partners and colleagues

 

  • Technical Competencies:
    • Product, Disease and Market Knowledge
      • Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand.
      • Understanding of product concept, character, and environment changes as well as their impact on company's product positioning.
      • Keep seeing the opportunities to expand sales area in order to meet customer expectation.
    • Selling & Negotiation Skill
      • Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin"
    • Territory Management
      • Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently
      • Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction
    • KOL Management
      • Ability to engage and influence internal and external stakeholders to change perception or obtain commitment.
    • Business Acumen 
      • Uses business and financial analysis to identify ways to improve profitability,
      • develops and manages budgets effectively and manages the financials of the brand to ensure sales and BOI objectives are achieved,
      • forecasts sales effectively
      • makes effective trade-offs within and across budgets
      • anticipates issues and builds contingency plans.

 

  • General Competencies:
    • Continuous Learning: Show the great willingness to receive knowledge & skills for effectiveness of work
    • Commit to the Organizational Ethic: Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally
    • Administration, Planning & Organizing: Implement the process of operational administration, reporting and document management regarding operational process in working unit.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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