Quality

Regional Quality Systems Mgr

Address: 5105 S National Dr, Knoxville, Tennessee, 37914, United States of America

Job ID: R0244405

Location Type: Hybrid

  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:

The Regional Quality Systems Manager provides guidance for site development, deployment and maintenance of strategic quality requirements for Distribution Centers within the assigned region of the country.

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • A seasoned, experienced professional with a full understanding of Quality Systems; resolves a wide range of issues in creative ways.
  • Assures compliance programs are implemented and maintained at the applicable sites within Distribution Centers.
  • Maintains a physical presence at each Distribution Center (DC) within the assigned region a minimum of once per quarter.
  • Works with business partners to mitigate compliance risk at responsible manufacturing sites and provide leadership to the Distribution Center organization.
  • Proactively identifies risk management and compliance leveraging opportunities and interacts and influences both regulatory authorities and industry organizations in decision-making.
  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Makes decisions regarding the applicability of cGMP and ISO regulations to distribution center operations.
  • Ensures there is a breadth of quality/compliance expertise in all product platforms or product types within FMCNA and provide compliance advice and coverage for all distribution sites.
  • Responsible for the development and maintenance of an active audit program for the performance of required internal and external audits.
  • Formulates and influences policy changes and ensures these changes are implemented across all DC sites.
  • Provides innovative solutions to cross-functional compliance issues, assuring the solution falls within appropriate regulatory guidance's.
  • May advise regulatory agencies or bodies regarding specific programs or processes, when applicable.
  • Ensures key Distribution processes are defined, documented and process controls are in place.
  • Recommendations continual process improvements and participate in the planning and implementing of process changes within the Distribution Centers.
  • May provide assistance to junior level staff with more complex tasks that require a higher level of understanding of functions.
  • May escalate issues to supervisor/manager for resolution, as deemed necessary.
  • Mentor other staff as applicable.
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
  • Assist with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

 

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • May occasionally be required to lift and/or move up to 50 pounds.
  • Travel up to 50%.

EDUCATION:

  • Bachelor's Degree in Chemistry or related field required, engineering background a plus; Advanced Degree desirable

EXPERIENCE AND REQUIRED SKILLS:

  • 5 - 8 years' experience in Quality Assurance, Regulatory Affairs and/or compliance; or a Master's degree with 3 years' experience; or a PhD without experience; or equivalent directly related work experience.
  • Strong knowledge of FDA regulatory requirements and of standard quality assurance practices such as ISO 13485
  • Professional quality discipline certifications (CQE, CQA, CQM or RAB) desired.
  • Thorough technical knowledge of current Good Manufacturing Practices (cGMPs), Good Distribution Practices (GDPs_ and International regulatory requirements.
  • Prior supervisor experience required.
  • Strong oral and written communication skills.
  • Hands-on experience interacting with regulatory authorities required. Experience as a health authority or regulator desirable.
  • Detail and goal oriented; must be focused on teamwork and the customer.
  • Strong project management skills with the ability to manage multiple projects. Strong prioritization skills.
  • Strong technical, business and relations skills.
  • Proficient with PCs and Microsoft Office applications.
  • Prior knowledge of compliance training required.

 

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

Connect With Us

Subscribe and follow to see the newest jobs and updates about life at Fresenius Medical Care.

By submitting your information, you acknowledge that you have read our privacy policy consent to receive email communications from Fresenius Medical Care AG.

© Fresenius Medical Care AG