Record-to-Report E2E Global Process Owner & Transformation Lead

Fresenius Medical Care offers products and services along the entire dialysis value chain from a single source. As of December 31, 2024, we cared for more than 299,000 patients in our global network of roughly 3,700 dialysis clinics. At the same time, we operated around 40 production sites on all continents, to provide dialysis products such as dialysis machines, dialyzers and related disposables.

Fresenius Medical Care aims to further consolidate its expertise and to use this competence as a basis for sustainable profitable growth. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.

Fresenius Medical Care’s corporate headquarters is in Bad Homburg v. d. Höhe, Germany.

As we transform our business operations, we are looking for a new colleague to join u as:

PURPOSE AND SCOPE:

The Record-to-Report E2E Global Process Owner & Transformation Lead is a key member of the GBS organization team that operates at enterprise / cross functional level and is responsible for outcome delivery resulting from driving E2E Process standardization agenda and deliverables, including leading prioritized cross-functional process transformation & simplification initiatives impacting X end-to-end process. Role will focus on driving convergence across relevant functions and departments to an E2E process taxonomy, service delivery model, process performance measures including steering transformation projects and programs with enterprise wide impact and to a stakeholder aligned future state of the end-to-end process in scope.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Coordinates the definition and design of end-to-end process Record to report, with specific focus on Intercompany process including hand offs
• Defines and enforces Record-to-Report  policies: ensuring consistent application across the organization.
• Identifies and manages relevant stakeholders to define end-to-end process Record- to-Report future state and roadmap to future state
• Steers the team of process experts and process operators to drive E2E process Record-to-report documentation creation, maintenance and its consistent application across all regions and functions.
• Works with process experts and process operators across processes to define E2E process Record-to-Report  taxonomy, service delivery model and process metrics (including baseline and target definitions)
• Partners with SAP 4HANNA implementation team providing the business requirements for Record-to-Report  
• Leads to realization E2E process Record-to-Report  roadmap for in scope end-to-end process area (including initiative prioritization, dependency management, resource/funding allocation)
• Projects within in scope roadmap managed in time, in budget and at expected level of quality
• Contribution towards initiatives beyond assigned projects
• Is a SteerCo Member in relevant Global Initiatives impacting in scope processes
• Provide leadership, training, and supervision – Ensure that the E2E Process Record-to-Report  team is sustainably staffed, developed, and directed

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Preferably located in a GBS Hub (Poland or Manilla)

This position requires up to 30% travel.

SUPERVISION:

Record-to-Report E2E Global Process Owner & Transformation Lead report into Head of GBS Process  Management

EDUCATION AND REQUIRED CREDENTIALS:

• A Bachelor's degree is required. An advanced degree is preferred. 
• Track record of successfully managing major change
• Demonstrated organizational and emotional intelligence
• Proven ability to link complex solutions to business strategies is required
• Accomplished leader with proven experience working in transformational change in complex environment.
• Excellent people and communication skills
• Strong project and change management experience with driving performance
• Self-directed

EXPERIENCE AND SKILLS:        

• 15+  years of experience in Record to Report

• 5-10+ years of experience in coordinating virtual teams and working in matrix organizations

• Prior Shared Services/GBS experience, working in a global, complex and matrix organization as well as working with outsourced providers or management consulting firms is a must.

• Direct Experience in leading/managing/improving/transforming processes in the end to end R2R (Record to Report)

• Broad knowledge of business processes, business metrics, business systems, and interrelationships between organizations

• Experience in HR, Payroll, Legal, Compliance and IT is a plus

• Strategic thinking and problem solving

• Can manage a topic from idea to execution

• Responsibility for budget creation and management

• Operating knowledge of SAP and other ERP systems and relevant applications

• Organic growth mindset with the ability to create cutting edge products and drive innovation while managing cost/investment.

• Ability to work in a fast paced, collaborative environment.

• Values and focuses on talent development and empowers the team to grow while supporting them to do so.

• Strong intellectual curiosity and ability to continuously reflect and learn from all levels of the organization.

• Excellent spoken and written communication as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences

• Continuously expands technical knowledge in own and related disciplines and functional areas. Keeps abreast of new techniques and procedures and applies them, when applicable, to problem solutions.