Quality

Quality Engineer II

Address: 350 Merrimack St, Lawrence, MA 01843, United States of America

Job ID: R0196810

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Quality Engineer II, NxStage Medical, Inc., a Fresenius Medical Care N.A. company, Lawrence, Massachusetts (Remote)

Will be responsible for applying biomedical systems engineering and quality assurance principles and techniques to NxStage’s product development lifecycles, focusing on design assurance for product development projects and postmarket issues. Will also be responsible for testing NxStage medical devices and performing oversight of service activities in relation to postmarket issues. Also responsible for supplier quality, internal and external auditing to regulation and standard.  Specific duties will include:

  • Assisting in supporting biomanufacturing teams in the investigation of manufacturing problems and product complaints, helping them to determine the root cause of the malfunctions and recommending the appropriate corrective and preventive actions to prevent their recurrence;
  • Investigating and processing medical device complaints and maintaining an appropriate and manageable level of open complaints;
  • Assisting in maintaining quality system information databases, evaluating quality data and preparing periodic reports to monitor business trends;
  • Providing Quality oversight and guidance to the design and development of new products, and to support the development of viable production processes for the products under development Supporting Engineering in the development, testing, verification, validation and commercialization of new products;
  • Processing Non-Conforming Material Reports (NCMRs) including Material Review Board (MRB) dispositioning; Assist with nonconformance (product or process) process including immediate actions, containment, root cause investigation; corrective action and disposition of nonconforming materials during Material Review Board (MRB) meetings;
  • Ensure that design control requirements are being met in an effective manner to achieve quality by design, including those for design verification, validation, specification and procedure development, risk management, and design review.Applying advanced risk management practices (PFMEA) to evaluate process risks, ensure mitigation, and establish production controls to Maintain compliance with ISO14971;
  • Assisting in developing and establishing quality systems programs and plans that ensure compliance with the Quality System Regulations;
  • Developing, implementing, and/or maintaining instructions and methods for inspecting, testing and evaluating product conformance to required specifications;
  • Reviewing and validating service bulletins, field service notices, and other documentation;
  • Reviewing service data records and ensuring their traceability;
  • Developing process improvements in cooperation with Lawrence and MediMexico (MDM) service departments;
  • Assisting with internal audits for the evaluation of compliance with the Quality System Regulations;
  • Assisting with audits of external suppliers including conducting supplier assessment and on-site audits to verify supplier quality systems and overall capabilities;
  • Developing and prioritizing an auditing schedule to ensure that designated suppliers are audited on a regular basis to ensure good manufacturing practices (GMP) and quality standards are met;
  • Collaborating with supplier representatives on quality problems, ensure that effective corrective actions are implemented (SCAR), and contribute to supplier quality improvement programs.

Requirements:

Position requires either (i) a Bachelor’s degree (or an equivalent foreign degree) in Biomedical Engineering or a closely related field and 5 years of experience as a Quality Engineer in the medical device field or (ii) a Master’s degree (or an equivalent foreign degree) in Biomedical Engineering or a closely related field and 3 years of experience as a Quality Engineer in the medical device field. Must also have 3 years of experience (which can have been gained concurrently with the primary experience requirement above) working with the following:

  • ISO14971, 21 CFR Part 820 and ISO 13485;
  • Investigating and processing medical device product complaints and preparation of Nonconforming Material Reports and performing Root Cause Analysis and CAPAs;
  • Minitab, Gage R&R and Change Control review;
  • Risk analysis, DFMEA, Design Verification, and test method validation as well as with procedural gap analysis; and
  • Medical Device Supplier quality and Medical Device quality auditing

Will accept any qualified combination of education, training and/or experience.

This is a telecommuting position working from home.  May reside anywhere in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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