Quality
Quality Assurance Supervisor
Address: İstanbul, İstanbul, İstanbul 34134, Türkiye
Job ID: R0175487
- Overview
- Job Description
- Success Profile
- Rewards
- Video Testimonials
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Job Description
Quality Assurance Supervisor
Job Description
- Supporting Q&R team in driving Quality & Regulatory compliance while aligning overall organization to meet business needs & objectives,
- Follow up initiated Field Action activities with HQ and third party intermediates, support the company for timely closure,
- Ensure timely authority reporting for PMS activities (customer complaints, field actions),
- For customer product complaints, resolve customer or supplier inquiries related with product quality assurance related matters and support the company about being compliance to global procedure,
- Ensure an effective Quality Management System is in place, support continuity of ISO 13485 and ISO 9001 matrix certificates,
- Conduct QMS and authority audits, manage CAPAs and ensure timely actions taken, as well as other relevant core quality processes,
- Interface with external Quality Auditors and Regulatory Agencies during audits and their follow-up,
- Planning and performing QA audits in our warehouses, water treatment system production plant and other branches,
- Performing Quality trainings to employees and manage documentation system,
- Follow up of HSE related activities within the company,
- Support the department to meet Quality KPIs, and take necessary actions when needed,
- Coordinate – multidisciplinary and regional or global – projects to maintain or obtain quality goals or compliance, in accordance with the business needs.
Qualifications
- University degree, scientific discipline is preferred,
- Position will be located in our HQ, in Istanbul and will be able to travel in Turkey & abroad,
- Min. 4-5 years of experience in Quality System Management in medical device and/or pharmaceutical industry (namely, ISO 9001, ISO 13485, CE Marking, MDR, ISO 14001, OHSAS 18001),
- Auditing experience is a must, preferably having auditor certificates for the above mentioned management systems,
- Experience in health care, medicine, and/or biomedical sectors; knowledge on MDD/MDR regulations,
- Preferably C Class Occupational Health and Safety Certificate,
- Fluent in English (written and spoken),
- Proficient in MS Office applications,
- Analytical thinking and problem-solving skills,
- Strong communication and presentation skills,
- Strong planning, follow up, reporting and organization skills to achieve accurate and timely results,
- Collaborative team player, Multitasking,
- Able to prioritize and triage issues for efficient resolution,
- No restrictions on ability to travel,
- No military service obligation (for male candidates).
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN
Inpatient Services RN
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
By submitting your information, you acknowledge that you have read our privacy policy consent to receive email communications from Fresenius Medical Care AG.