Program Manager (Remote)

Ready to take your program management skills to the next level and make a real difference in healthcare?

We’re looking for a Program Manager who excels in solving complex challenges, leading cross-functional teams, and driving impactful change.

In this role, you’ll be at the heart of transforming business operations, improving patient care, and bringing innovative solutions to life. No two days are the same! You’ll tackle high-stakes clinical and operational initiatives, collaborate with brilliant minds, and navigate exciting challenges that push you to think big and make bold moves.

At Fresenius Medical Care, we’re not just a company, we’re a global force in kidney care, committed to making lives better, longer, and healthier. With a presence in 50 countries and a culture that values collaboration, innovation, and excellence, you’ll be surrounded by passionate professionals who love what they do. If you're ready to lead, influence, and drive change in a dynamic and supportive environment, we want you in our Operational Excellence team!

PURPOSE AND SCOPE:

Experienced professional with full understanding program management function responsible for providing comprehensive planning, execution and management of programs and projects to support Fresenius Medical Care business goals and strategies. Provides program management to medium size programs of moderate complexity for business unit or enterprise-wide improvement and optimization initiatives as part of the defined portfolio of work. Outlines program requirements, dependencies, risks, and resources to comprehensively address all components needed for a successful implementation. Manages and provides support on programs facilitating activities of cross-functional teams to ensure specifications, timelines and objectives are met. Provides appropriate project management processes, methods, techniques, and tools and can elaborate and implement these according to the project’s requirements. Effectively implements change management processes, supports process owner and operation staff, and delivers communication to all relevant stakeholders.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Under general direction, initiates programs by clearly defining program objective, scope, stakeholders, and benefits associated with major business changes and initiatives.
• Conducts detailed planning by creating program structure and plan and securing cross functional support and buy-in.
• Develops and owns program plans and ensures key milestones are identified and communicated to key stakeholders.
• Works with various business leaders and representatives to ensure delivery of key project milestones on time and within budget, resource, and policy.
• Creates risk mitigation plans and consistently assesses the programs for emerging program risks or concerns.
• Meets with stakeholders to make communication easy and transparent regarding project issues and decisions.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Implements and manages changes and interventions to ensure program goals and project goals within the program are achieved.
• Clearly and concisely presents and communicates key data to colleagues and other stakeholders in a timely and consistent manner throughout its life cycle.
• Develops and manages a regular program reporting mechanism to team and relevant business leaders.
• Tracks and monitors progress and escalates business risks where appropriate.
• Recommends the application of principles to plan, develop, facilitate, and implement process improvement and optimization initiatives.
• Interface with activities related to developing the current and future state process and performance utilizing data analysis for assessing root causes, issues with process, stakeholder support needed, and gap identification.
• Identifies appropriate metrics to assess baseline, demonstrate impact of the initial scoping and valuation of improvement work, and to monitor progress toward improvement goals.
• Develops program management timeline driven planning tools, that highlight any risks for triple constraint model.
• Ability to construct proof of concepts that produce meaningful data and results for interpretation, which can be leverage for future project phasing.
• Interface with activities related to developing the current and future state process and performance utilizing data analysis for assessing root causes, issues with process, stakeholder support needed, and gap identification.
• Participates in regular check-in meetings and toll-gate review to ensure progress and alignment of stakeholders, goals, scope, solutions, and timelines.
• Identifies the impact technical changes will have across the business unit and business segments and periodically consults with project leadership needed alignment and/or interventions.
• Supports the implementation of specific change management tactics including planning, identification of risks, coordination with stakeholders, and overcoming obstacles to change.
• Partners with other disciplines within the team in the development of the project strategies and solution implementation.
• Assists with education instruction and facilitation of workshops to support organizational learning.
• Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Some travel between locations primarily during the business day, although some out-of-the-area and overnight travel may be expected.

SUPERVISION:

• None

EDUCATION AND REQUIRED CREDENTIALS:

• Bachelor’s Degree required.
• Certified Associate in Project Management (CAPM) required
• PMP-PMI Preferred.
• Change Management certification preferred

EXPERIENCE AND SKILLS:  

• Minimum of 2-5 years of experience of managing programs and projects or an equivalent combination of education and experience
• Advanced project and time management skills with the ability to manage and deliver multiple projects concurrently, set and keep up with evolving priorities, and complete work within establish timeframes in a fast-paced, dynamic, high-volume environment while remaining flexible, proactive, resourceful, and efficient.
• Demonstrated experience in identifying and aligning appropriate functional and technical skills and resources necessary to meet strategic goals and business objectives, within prescribed timelines and budget parameters.
• Experience in the use of PPPM software tools.
• Experience in the use of design thinking methods and tools.
• Experience in managing programs with truncated timelines.
• Ability to manage cross functional program and project teams.
• Demonstrated ability to foster positive relationships and leverage existing stakeholder relationships within organizations.
• Strong oral and written communication and presentation skills.
• Strong analytical skills and ability to construct business case analysis.
• Ability to translate business requirements into work breakdown structures and realization plans.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent planning, organization, analysis, and problem-solving skills.
• Superb training and facilitation skills and ability to influence and motivate teams.
• Ability to present to internal leadership and external groups outside the organization.
• Excellent computer skills, proficient with Microsoft Office applications.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com)

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.