Sales Marketing and Communications
Product Manager
Address: BU Headquarters, Level 3, 78 Waterloo Road, Macquarie Park, New South Wales, 2113, Australia
Job ID: R0238171
Location Type: Hybrid
Sales Marketing and Communications
Address: BU Headquarters, Level 3, 78 Waterloo Road, Macquarie Park, New South Wales, 2113, Australia
Job ID: R0238171
Location Type: Hybrid
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Position Summary:
To manage all aspects of the Home Therapies product portfolio—primarily Peritoneal Dialysis (PD) and Home Haemodialysis (HHD)—ensuring the achievement of marketing and commercial objectives. This role acts as the key interface between marketing, sales, clinical, operations, and global teams, and is responsible for product strategy, launches, lifecycle management, market development, and stakeholder engagement. The Product Manager also plays a key role in driving patient-centric innovation and supporting Fresenius Medical Care’s commitment to quality care in the home.
While this role is primarily focused on leading the Home Therapies, the candidate will also be expected to contribute to broader country-level marketing initiatives across other portfolios such as In Centre HD, Seating and Critical Care, as required. This cross-portfolio involvement aims to foster a collaborative, team-based marketing approach. The candidate should be comfortable directing efforts beyond their core area to support integrated campaigns, strategic projects, and organisational priorities on an as-needed basis.
This role will require you to be in the office five days a week to provide effective support to the business.
Key Responsibilities Areas:
Strategic & Product Portfolio Management
• Develop and execute strategic marketing plans, promotional campaigns, and product roadmaps for the Home Therapies portfolio.
• Lead the introduction of new products or enhancements, aligning with global strategy and local market requirements.
• Identify unmet customer needs and propose product development or marketing initiatives in response.
• Assess market trends, clinical advancements, and competitive intelligence to identify threats and opportunities.
• Develop and own pricing strategies by leveraging market insights, product value, and ROI modelling.
Cross-Functional Collaboration & Execution
Fresenius Medical Care Australia Pty Ltd - Level 3 – 78 Waterloo Road, Macquarie Park – NSW – Australia
www.fmc-au.com
ABN: 80 067 557 877
• Act as the central liaison between local commercial, clinical, operations, regulatory, and quality
functions.
• Collaborate closely with sales teams to ensure alignment of tactical execution with strategic goals.
• Coordinate product training, field support materials, and internal knowledge sharing to build
commercial capability.
• Support tender preparation, product positioning, and strategic responses in partnership with sales
and contracts teams.
• Partner with logistics and operations teams to forecast demand, manage inventory levels, and
support product transitions.
Customer, KOL & Patient-Centric Focus
• Engage proactively with Key Opinion Leaders (KOLs), clinicians, and dialysis care stakeholders to
build advocacy and gather insights.
• Ensure product messaging and strategy reflect the needs and outcomes of both clinical customers
and patients.
• Lead or support clinician and patient education initiatives around product use, benefits, and
innovation.
• Attend and coordinate company presence at trade displays, renal conferences, and industry events.
Digital & Market Engagement
• Use analytics and digital tools to measure campaign impact, product interest, and identify market
trends.
• Explore new promotional channels and technologies that can improve outreach and effectiveness.
Data Analysis & Forecasting
• Monitor and report on portfolio sales performance, market share, campaign ROI, and forecast
accuracy.
• Work with sales and operations to maintain an accurate demand forecast and mitigate issues
related to backorders or fulfilment.
• Maintain and update product documentation and portfolio pricing files regularly.
Compliance, Quality & Continuous Improvement
• Ensure all activities comply with regulatory requirements, internal quality management systems,
and the relevant Code of Conduct.
• Participate in continuous improvement initiatives to enhance marketing processes, reporting, and
product performance.
Description of Skills, Knowledge & Experience:
• Tertiary qualifications in Science, Healthcare, Business, Marketing, or a related discipline.
• Minimum of 2+ years of experience in product management within the medical device,
pharmaceutical, or related healthcare industry.
• Proven ability to manage the full product lifecycle, from market research to launch and post-launch
optimization through to sunset portfolio management.
Fresenius Medical Care Australia Pty Ltd - Level 3 – 78 Waterloo Road, Macquarie Park – NSW – Australia
www.fmc-au.com
ABN: 80 067 557 877
• Demonstrated success in translating clinical insights and complex data into actionable marketing
strategies.
• Strong interpersonal skills and ability to influence cross-functional teams and external stakeholders.
• Strong communication and interpersonal skills, with the ability to build and maintain client
relationships.
• Strategic and analytical thinker with professional and positive disposition.
• Able to foster relationships with cross functional partners.
• Ability to work under pressure and manage conflicting priorities.
Key Skills and Competencies
• Strategic and commercial mindset with a passion for patient outcomes
• Strong written and verbal communication, including presentations and proposal development
• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with CRM systems
is an advantage
• Strong project management, prioritization, and time management skills
• Collaborative, adaptable, and resilient in fast-paced environments
• Strong problem-solving skills and a "find-a-way" attitude
• Experience in conducting internal or external training sessions
• Confidence in working autonomously and within a small, close-knit team
• Willingness to support other product portfolios as demands arise
• Ability to travel domestically and occasionally internationally for customer visits, training, or
conferences
• Availability to attend and support key trade and industry events
Desirable Experience
• Knowledge of renal therapies, including peritoneal dialysis and haemodialysis
• Understanding of hospital procurement processes and healthcare stakeholder ecosystems
• Familiarity with competitors, industry pricing dynamics, and medtech regulations
• Experience with sustainability or ESG-driven initiatives in product marketing is a plus
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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