Finance and Accounting Services
OTC Senior Financial Specialist - North America
Address: 14 Floor W 5th Building, 5th Avenue and 32nd Street, Bonifacio Global City, Taguig City, NCR 1635, Philippines
Job ID: R0210085
Finance and Accounting Services
Address: 14 Floor W 5th Building, 5th Avenue and 32nd Street, Bonifacio Global City, Taguig City, NCR 1635, Philippines
Job ID: R0210085
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
The OTC Senior Financial Specialist plays a vital role in the team, focusing on managing and enhancing the collection of overdue receivables from customers. This role will collaborate with stakeholders, leverage financial systems, and implement process improvements to ensure efficient and effective collections.
Responsibilities:
Proper handling of customer queries as well as on time response to incoming requests and proactively contacts customers to confirm invoice payment timelines.
Collects and maintains customer accounts by tracking status, reporting outstanding balances, and prioritizing collection activities.
Follows up on overdue accounts through email and outbound calls, and coordination with internal departments
Investigates billing discrepancies and addresses external queries through Dispute Cases.
Collaborates with internal and external customers to enhance collection efforts.
Escalates any issues to management that may impede the collection process.
Analyzes credit histories and related information of overdue accounts.
Generates reports on outstanding balances.
Manages projects and processes independently with minimal supervision and assists in training new team members.
Performs other job-related duties as assigned.
Qualifications:
Bachelor's degree in finance, accounting, business administration, or a related field.
Strong understanding of Collections and principles.
Excellent communication skills.
Experience or exposure in financial analysis, reporting, and data interpretation.
Knowledge of compliance regulations and a commitment to upholding them.
Experience with financial systems and software applications.
Detail-oriented with strong organizational and time management skills.
Problem-solving abilities and a proactive approach to issue resolution.
Collaborative team player with the ability to work effectively across departments.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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