Business Support

Office Manager-Surgery Center OutPatient.

Address: 230 No Broad St, Philadelphia, PA 19102, United States of America

Job ID: R0185209

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:

This position will be responsible for the organization and coordination of the applicable Business Center office procedures and resources to facilitate organizational effectiveness and efficiency including, but not limited to, overseeing the day to day office operations and administrative support.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Organize, facilitate and coordinate the day to day office operations and procedures to ensure and maintain department effectiveness, efficiency and safety.
  • Establish and update office procedures; propose and devise new forms/procedures to improve efficiency of workflow as needed.
  • Manage and maintain outside vendor relations ensuring receipt of goods and services with timely payment of all invoices.
  • Manage all common areas, ensuring physical appearance of the office is always presentable, organized, and visitor ready.
  • Manage and oversee building maintenance, space allocation/internal office moves and office layout changes.  
  • Coordinate arrangements for all office meetings and/or conference room scheduling.
  • Plan and execute office related events and special projects as needed.
  • Monitor, purchase and maintain office supplies in accordance with department purchasing policies.
  • Coordinate office shipments and deliveries.
  • Assist in managing systems and providing general support of computers, telephones, securities, and other IT matters.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Builds productive working relationships.
  • Provide ongoing support to management, and executives as needed.
  • Participates as needed in special department projects.
  • Administrative support.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

  • Bachelor's Degree in Business Administration or Healthcare preferred.

EXPERIENCE AND REQUIRED SKILLS:       

  • Minimum 3-5 years' experience in office management and/or administrative support.
  • Strong time management skills and the ability to juggle multiple tasks. 
  • High level of creativity, innovation, initiative, and sense of ownership.
  • Organizational capabilities and strong attention to detail.
  • Self-motivated, quick learner and independent thinker.
  • Must be able to work well with peers, and in a team environment.
  • Must be capable of quickly identifying issues and provide recommendations.
  • Excellent verbal/written and communication skills.
  • Proficient of Microsoft office products including, Word, Excel, Project, and Visio.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Prior experience in healthcare mandatory.

Prior management experience mandatory.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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