Business Support

Mgr PMO Operations

Address:

  • 1940 Lodge Rd, Kennesaw, GA 30144, United States of America
  • 135 S Power Rd, Mesa, AZ 85206, United States of America
  • 2201 W Plano Pkwy, Plano, TX 75075, United States of America

Job ID: R0207155

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

You will be able to work from your home location within the United States

PURPOSE AND SCOPE:

The Project Management Office is responsible for the cross-functional management of selected critical product development programs and projects. This group of program and project management professionals ensures the successful definition, development and delivery of projects, adhering to critical processes, standards, and best practices, to provide on time delivery and significant value to our partners and clients.

Working with team members from many different locations across the globe, the PMO is part of a Product Division that fosters a dynamic, innovative and entrepreneurial environment focused on leveraging cutting-edge technology to develop industry-leading products.

Supports FMCNA’s mission, core values and philosophy. Adheres to the FMCNA Compliance Program and company policy requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Organization portfolio management
    • Maintain a portfolio of projects as it relates to a specific area of the business you are supporting. 
    • Keeping the data relevant, ensuring each project manager has provided an adequate status update, adjusting priorities as the leads require.
    • Ensuring the portfolio is kept up to date and clean real time.
  • PMO Metrics and Reporting for the organizations you are supporting
  • Monthly Management Review Prep and Facilitation
    • Communicating requirements to project teams
    • Collecting and Consolidation materials for your organizations
    • Follow up on overdue items with project teams
    • Delivery of materials for overall consolidation into the management deliverable
  • PMO check ins
    • Check in with matrixed project manages regarding adherence to PMO methodology and practices
    • Report findings in consolidated format
    • Recommend areas of opportunity for additional education
  • PMO Cross Functional / Special Projects
    • Leads, manages, coordinates, and reports on multiple projects.
    • Assembles and drives cross-functional project teams, identifies resources needed, and develops detailed project plans and schedules to ensure on-time completion of projects.
    • Communicates frequently with team members and senior business stakeholders regarding project status and identifies and resolves project problems, issues and risks.
    • Initiates action to identify and resolve project problems/issues and reports on mitigating steps and actions taken to ensure timely deliverables, project success and quality.
    • Provides weekly status reports highlighting accomplishments, plans and issues to project team members and senior management.
    • Develops and promotes best practice process and/or methodology improvements and efficiencies across the organization.
    • Cultivates inter-departmental relationships with all stakeholders.
    • Assemble and drive large cross-functional project teams, identify resources required, and develop detailed cross-functional project plans to ensure the on-time completion and launch of projects, which not only focus on delivering the technical components of the project but also the business readiness activities required to prepare our internal business groups and external customers for the project deliverables.
    • Work collaboratively with your peers and managers within the Global Project Management Office to develop methods for continuously improving productivity and efficiency within the organization.
    • Facilitate decision making between project team members.
    • Escalation involvement around technical and non-technical issues that related to the project.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.  

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISION:

  • May be responsible for the direct supervision of various levels of Project Management staff.

EDUCATION:

  • See Addendum

EXPERIENCE AND REQUIRED SKILLS:

  • Demonstrated ability to work across multiple job levels to achieve results
  • Demonstrated experience managing a project team of 3 or more people with a preference of managing across multiple locations.
  • Proven ability to manage multiple projects simultaneously in a deadline driven process.
  • Consistent success in driving teams to meet aggressive deadlines.
  • Experience in New Product Introduction lifecycles that include physical hardware as well as embedded or application software.
  • Demonstrated use of sound and proven project management practices and tools, including excellent MS Office skills.
  • Demonstrated ability to identify and implement process improvements to deliver projects more efficiently.
  • Proven experience managing expectations and managing cross-functional teams.
  • Excellent interpersonal, written and oral communication skills with all levels of the organization.
  • Outstanding time management and organization skills.
  • Confident team leader and consensus builder with strong motivational skills.
  • Adept in problem solving and resolving conflict.
  • Able to manage internal customer relationships and expectations, through negotiation and partnering.
  • Able to cultivate strong inter-and intra-departmental relationships that promote a positive, execution-focused work environment.
  • Ability to understand technical vision and communicate it to both technical and non-technical partners.
  • Experience in an ISO environment and an FDA regulated environment is a plus.
  • Strong Power Point, Excel, and Project Portfolio Tools such as Clarity, Workfront, SmartSheet, etc. skills are desired for PMO Operations aspect of this role.
  • PMI certification is a plus but not required.
  • PMP certification is a plus but not required.
  • Medical Device development and manufacturing is a plus.
  • Basic understanding of Design Controls and Operations (GMP, Process Validation etc.) is a plus.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

  

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position.   Pay Transparency Request Form

You will be able to work from your home location within the United States

EOE, disability/veterans

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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