Finance and Accounting Services
Mgr Cash and Billing
Address: Headquarters, Waltham, MA 02451, United States of America
Job ID: R0184641
- Overview
- Job Description
- Success Profile
- Rewards
- Video Testimonials
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Job Description
PURPOSE AND SCOPE:
The Manager, Cash & Billing oversees the cash and billing operations within the assigned function(s). The incumbent selects, develops and evaluates the team(s) to activities are performed in a timely and accurate manner to maximize the efficacy and efficiency of operations. The Manager, Cash & Billing develops, implements and maintains processes with a focus on continuous improvement.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
- Oversee cash application operations; ensuring reconciliation of transactions to the general ledger in compliance with company policies and procedures.
- Monitor all aspects of the billing process; reviewing and resolving billing or processing issues in a timely and accurate manner.
- Manage cycle tracking processes; reviewing and improving existing accountability processes.
- Manage supply chain accounts receivable business, invoicing and account maintenance.
- Manage pharmaceutical accounts receivable business and returned goods processes.
- Respond to internal and external audit requests.
- Serve as a liaison to cross-divisional teams; attending meetings and participating in committees as requested.
- Provide leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Provide technical guidance.
- Assist with various projects as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel may be required.
SUPERVISION:
May be responsible for the direct supervision of various levels of A/R logistics, cash management and/or billing staff.
EDUCATION:
Bachelor's Degree or relevant equivalent work experience required; Advanced Degree desirable
EXPERIENCE AND REQUIRED SKILLS:
- 6 - 8 years' related experience.
- 3+ years' supervisory or project/program management experience preferred.
- Strong computer skills with advanced proficiency in spreadsheet, word processing and email applications.
- Advanced proficiency with billing and or financial systems (e.g., SAP, etc.).
- Detail oriented with strong analytical and organizational skills.
- Self-starter with the ability to work independently under minimal supervision.
- Strong interpersonal skills with the ability to lead cohesive and productive teams.
- Strong oral and written communication skills to effectively communicate with all levels of management.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN
Inpatient Services RN
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
By submitting your information, you acknowledge that you have read our privacy policy consent to receive email communications from Fresenius Medical Care AG.