Business Operations and Development
Master Data Management, Global Process Owner
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Job ID: R0205560
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
Fresenius Medical Care offers products and services along the entire dialysis value chain from a single source. As of December 31, 2024, we cared for more than 299,000 patients in our global network of roughly 3,700 dialysis clinics. At the same time, we operated around 40 production sites on all continents, to provide dialysis products such as dialysis machines, dialyzers and related disposables.
Fresenius Medical Care aims to further consolidate its expertise and to use this competence as a basis for sustainable profitable growth. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.
Fresenius Medical Care’s corporate headquarters is in Bad Homburg v. d. Höhe, Germany.
PURPOSE AND SCOPE:
The Master Data Management, Global Process Owner (GPO) plays a critical leadership role in defining and governing enterprise-wide master data standards, policies, and processes. This role is central to the successful implementation of SAP S/4HANA, ensuring that foundational data across domains (e.g., customer, vendor, material, finance) is accurate, consistent, and aligned with business needs. The GPO will lead the design and execution of a global MDM governance framework, working closely with business, IT, and transformation teams to enable data-driven decision-making and operational excellence.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Establish and lead a global Master Data Governance framework to support the S/4HANA transformation program.
Define and enforce enterprise-wide standards, policies, and procedures for master data domains (e.g., customer, vendor, material, finance).
Collaborate with business and IT stakeholders to align MDM strategy with the S/4HANA data model and architecture.
Drive the design and implementation of end-to-end MDM processes, including data creation, maintenance, validation, and deactivation.
Ensure data quality, consistency, and compliance across systems and regions through robust controls and KPIs.
Partner with ITS and technology teams to embed MDM requirements into system design and deployment.
Lead cross-functional working groups and data governance councils to ensure stakeholder alignment and accountability.
Oversee the development and deployment of MDM tools and platforms (e.g., SAP MDG).
Provide leadership and direction to global data stewards and MDM teams.
Act as the primary point of contact for all MDM-related topics in the S/4HANA program.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Preferably located in a GBS Hub (Poland, Manilla, Bangalore)
This position requires up to 30% travel.
SUPERVISION:
Master Data Management, Global Process Owner (GPO)– S/4HANA Transformation report into Head of GBS Process Management
EDUCATION AND REQUIRED CREDENTIALS:
Bachelor’s degree in Information Systems, Business, or related field; Master’s degree preferred.
Strong knowledge of SAP MDG and other MDM tools.
Proven ability to link complex solutions to business strategies and technology solutions
Demonstrated organizational and emotional intelligence
Excellent leadership, communication, and stakeholder engagement skills.
Strong analytical and problem-solving capabilities.
Self-directed
EXPERIENCE AND SKILLS:
15+ years of experience in data management, enterprise systems, or business transformation.
5-10+ years of experience in coordinating virtual teams and working in matrix organizations
Prior Shared Services/GBS experience, working in a global, complex and matrix organization as well as working with outsourced providers or management consulting firms is a must.Broad knowledge of business processes, business metrics, business systems, and interrelationships between organizations
Strategic thinking and problem solving
Operating knowledge of SAP and other ERP systems and relevant applications
Ability to work in a fast paced, collaborative environment.
Strong intellectual curiosity and ability to continuously reflect and learn from all levels of the organization.
Excellent spoken and written communication as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
Continuously expands technical knowledge in own and related disciplines and functional areas. Keeps abreast of new techniques and procedures and applies them, when applicable, to problem solutions
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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