Manager - HR

PURPOSE AND SCOPE:

HR Manager who will implement, and execute HR programs and practices, collaborating with all stakeholders, meeting service deliverables and quality and ensuring team adherence to all KPI’s, SLAs, Compliance, Legal, Human Rights, and Labor requirements.  Role will report to a cluster HR leader and will be part of regional HR team. Scope of role will be Sales and Technical operations function in the Medtech business. The employee base for these functions is approx. 300 Employees.

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

• Ensures the teams are applying HR policies and employee programs fairly, consistently, and in accordance with Company core values, mission, and labor laws. Policies, programs and processes may include Compensation, Benefits, Recruiting, Learning & Development, Employee Engagement, Retention, HR audits, and HR administrative tasks per global, regional, or local requirements.
• Assists with evaluation of business requirements and works in collaboration with the Cluster HR Head, Strategic HR Business Partners of the Businesses and Center of Excellence teams to ensure communication, implementation, and support of any fully approved program or process can be done effectively. Ensures team provides appropriate service of such programs and processes and has appropriate feedback mechanisms. 
• Addresses concerns of a diverse scope and demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Ensures quality of problem/resolution responses and investigations to safeguard the uniform and equitable treatment of employees. 
• Continuously assesses quality of procedures, SOPs and SLAs and implements changes as necessary to ensure client satisfaction. 
• Uses data tools and people related metrics to diagnose and identify trends and develop proactive steps to avoid recurring issues. This includes the team usage of case management and documentation measures.
• Stays current on employment and labor practices and is experienced with managing Employee relations matters.
• Normally receives little instruction on day-to-day work, general instructions on new assignments, and can manage multiple and conflicting priorities.
• Performs other related duties as assigned.

EDUCATION AND REQUIRED CREDENTIALS:

• MBA in human resources.

EXPERIENCE AND SKILLS:

• 10- 12 years of experience including leading team.

• Demonstrated ability to be an agent of change. Must be able to manage multiple and conflicting priorities.
• Is resilient and can navigate challenging or difficult situations with the ability to hold crucial conversations. 
• Collaborates at all levels through listening, sharing, and building upon ideas, challenging others’ ideas respectfully, compromises and adapts in order to achieve common goals that are the best interests of the organization and the teams involved.
• Competence in software applications relating to human resources such as case management systems and Workday is preferred along with the suite of Microsoft Office products. 
• Demonstrates excellent communication skills - both written and verbal including English
• Can work independently and can manage multiple and competing priorities.
• Has strong business acumen in addition to Human Resources skills.
• Is a strong team player
• Has an unquestionable commitment to confidentiality, integrity, and privacy.
• Healthcare experience a plus.

At Fresenius Medical Care, we are committed to creating a diverse and inclusive workplace where every individual is respected and valued. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, gender, age, nationality, sexual orientation, disability, caste, or any other characteristic protected by applicable laws. We believe in fostering a culture of fairness, respect, and equal opportunity, where everyone has the chance to thrive and grow.