Human Resources

Manager, HR Services Audit & Compliance

Address:

  • Tv Castro, 3, Lisboa, Lisboa 1350-070, Portugal
  • 47 Avenue des Pépinières, Fresnes, Île-de-France 94260, France
  • Fresenius Medical Care (UK) Ltd., Huthwaite, England NG17 2HU, United Kingdom
  • Ronda de Poniente, 8, Pl. baja P.E. Euronova, Madrid, MD, Spain
  • ul. Krzywa 13, Poznań, Województwo wielkopolskie 60-118, Poland
  • VIA LARIS-7, CREMONA, Lombardia 26013, Italy

Job ID: R0184735

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

The Manager, HR Services Audit & Compliance, will assist in the execution of FME’s compliance program through designing, aligning and rolling-out our HR Services Audit & Compliance program. The role will lead a team who will undertake activities to prevent, detect and respond to emerging risk. The role will partner with global and local teams to define and implement controls, drive third-party management, audits and follow up on remediation measures.

Your tasks:

  • Lead team of Business Analysts including but not limited to establishing goals, assigning tasks and maintaining schedules
  • Design, develop and execute HR Services Audit and Compliance strategy
  • Accountable for developing HR Services Audit and Compliance framework
  • Create and rollout programs to achieve strategic vision
  • Partner with senior stakeholders to determine framework and execution of Global Internal Audit (GIA) intake and coordination for HR Services (HR Managers, HR Operations, Payroll Operations)  ​
  • Ultimately accountable for global internal controls design and implementation for HR Services​
  • Provide guidance on local HRS internal controls in alignment to global design and determine if need to remain as local controls​
  • Lead discussions with HR and Payroll Global Process Owners on wider global HR and payroll process designs discussions and HR Service model transition efforts
  • Oversee team’s administration of  periodic audit of Workday, Payroll and Time & Attendance security roles​,
  • Collaborate with teams to solution audit findings​ – determine preventive and corrective actions on both local, regional and global levels
  • Partner with stakeholders to validate new legislative changes and company policies on processes as well as HR, Payroll, Time & Attendance systems to meet compliance
  • Collaborate with Internal Controls, Information Security, Compliance and Data Privacy to ensure third party contracts and business resiliency management plans are complete and align with Fresenius’ standards
  • Act as an escalation for all HR Service teams to resolve compliance related incidents such as but not limited to data breaches, incorrect regulation interpretation affecting pay calculation etc.
  • Oversee, coordinate and report corporate HR risk management semi-annually​
  • Accountable for the design and coordination of pre-audit readiness assessment procedures; executed quarterly​
  • Drive business management and communication plans and standards for data security incidents (i.e., data breach, data loss) 
  • Conceptualize and lead HR Service audit and compliance related training
  • Coordinate and liase with external third parties on audit activities
  • Develop and maintain job aids, checklists and other tools to facilitate execution
  • Communicate updates, system and business changes to stakeholders as needed
  • Collaborate with Quality Assurance and Knowledge Management on wider HR governance quality framework
  • Validate internal and SOX standards and controls are met
  • Take lead consultant role in projects where data handling process flows are being adjusted
  • Oversee team’s project work where database migrations or security protocols are impacted
  • Support vendor relationship management including escalation management within respective field
  • Other tasks as assigned by the manager

Requirements:

  • Bachelor’s degree or equivalent business experience preferred
  • 6+ years’ professional experience either within an HR environment or Audit/Compliance role
  • Multi-country experience with designing or executing internal or external audit and compliance tasks
  • Experience with validating policy or legal changes on processes
  • Experience in implementation of HR or payroll audit/compliance framework
  • Nice to have: experience in HR Service model adoptions or M&A activity
  • Nice to have: experience in creation of business resiliency management plans
  • Nice to have: experience with working with multiple external auditors
  • strong analytical skills to critically evaluate information
  • team player but also able to work independently
  • Ability to build and maintain strong relationships across functions to drive teams towards success-based results
  • focused, goal driven, accountable, and exhibit significant attention to detail
  • HR and/ or Payroll process knowledge
  • Understanding of SOX, GDPR, data protection, compliance frameworks, audit flows
  • Microsoft tools
  • HCM systems, preferably Workday
  • Preferably ticketing systems, such as ServiceNow
  • Fluent English
  • Preferred additional European language
  • Flexibility in working hours to cover global timezones
  • Willingness to travel for on-site workshops

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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