Human Resources

Manager Global Organization Culture

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0202151

  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Purpose and Scope

The role is responsible for leading the implementation and continuous improvement of FME’s aspirational organizational culture. Acting as a subject matter expert and strategic advisor, this position ensures the effective alignment of cultural initiatives with business objectives. It involves owning and driving culture transformation strategies, collaborating with senior leaders, and influencing corporate culture direction. The role requires independent decision-making in complex environments, as well as the ability to manage large-scale change initiatives that impact multiple business functions.

Responsibilities

  • Provide SME Expertise: Act as a Senior Advisor on FME's global organizational culture, providing guidance and expertise to support its implementation and continuous development.
  • Deliver Trainings: Deliver certified FME Aspirational Culture training programs, ensuring leadership teams are equipped to champion cultural transformationCollaborate & consult: Collaborate with leaders across business segments and functions to review processes and team rituals, providing consultation to enhance alignment with FME's aspirational culture.
  • Integration of Culture in Business Strategy: Work closely with business leaders to integrate culture initiatives into broader organizational strategies and operational goals. Facilitate workshops or strategy sessions to align business objectives with the aspirational culture framework.
  • Cultural Risk Identification and Mitigation: Develop tools and processes to identify potential cultural risks or areas of misalignment within teams, functions, or projects. Proactively design interventions and solutions to address these risks, ensuring long-term cultural resilience.
  • Leadership coaching: Provide leadership coaching to senior leaders, collaborating with expert teams to conduct comprehensive assessments that evaluate leadership capabilities and alignment with the organization's aspirational culture. Develop actionable insights and personalized development plans to enhance culture fitness and leadership effectiveness.
  • Culture-fit Training: Collaborate with the Talent and Leadership Development (TLOD) team to design and develop learning and self-training tools aimed at enhancing employees' culture fitness. Ensure the tools are engaging, accessible, and aligned with the organization's aspirational culture goals.
  • Project Leadership: Lead and oversee, and support the implementation of culture transformation projects in collaboration with the responsibility workstream lead within business or functional areas.  Develop new frameworks and approaches for culture change, integrating behavioral science and industry best practices."
  • Assessment & tracking: Define key success indicators in partnership with the workstream lead and coordinate the assessment and evaluation of project outcomes.
  • Change Management: Offer ongoing change management support throughout the entire project implementation process.
  • Global community management: Co-host regular meetings with the global community of culture ambassadors to provide updates and collect feedback on global culture change initiatives, discuss challenges, and collaboratively find solutions.
  • External Benchmarking & Best Practices Integration: Research and benchmark organizational culture practices from industry leaders and thought leaders. Identify and propose innovative practices and tools to enhance FME's culture strategy, ensuring alignment with global trends and emerging best practices.
  • Project Delivery and Reporting: Take overall project responsibility towards the Project Sponsor and Steering Committee, including tracking timelines, milestones, and deliverables.

Qualifications

  • 5-8 years of experience in a multinational healthcare or corporate environment, with a proven track record of leading global culture transformation initiatives.
  • Experience in international corporate environment preferred
  • Strong presentation skills, including experience presenting to medium to large audiences, leadership team members, and leading training sessions and focus groups
  • Successful track record of superior service delivery and change management, preferably in a global environment
  • Proven ability to design, implement and optimize processes – ensuring both efficiency & effectiveness
  • Proven ability to establish strong relationships and work collaboratively with colleagues of all levels across the organization
  • Ability to frame program information and evaluation analytics in a digestible and business friendly format that identifies key business implications and inspires action; must be able to create visually appealing Executive Summaries using Microsoft Office (e.g., Word, PowerPoint)
  • Experience with program design, implementation, and evaluation
  • Experience with change management
  • Experience with organizational effectiveness
  • Experience managing small to large-scale projects including project initiation, planning, execution, monitoring, and closing
  • Strong attention to detail
  • Excellent verbal/written communication skills


If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com)

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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