Quality

Management Quality

Address: Av Valle Imperial 10523, Tijuana, B.C. 22637, Mexico

Job ID: R0176206

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

Purpose:

Responsible for managing, developing, implementing, maintaining, and measuring the effectiveness of the Company's Quality System and applicable Certifications, ensuring the monitoring of its effectiveness through periodic reviews of Quality metrics to ensure they meet established requirements, as well as the company's quality policies .

Functions:

Directs the administration of the Quality System and applicable certification systems, including the development, maintenance, and updating of quality policies, procedures, methodologies, and tools.

Implements quality policies, procedures, methodologies, and tools that ensure compliance with product specifications and quality system requirements. Acts as the primary representative and contact on quality issues at the plant level with Corporate (USA) and sister plants (Italy/Germany).

Coordinates preparation activities for External Audits at the company’s manufacturing sites.

Reports to senior management on the performance of the Quality System. Coordinates the preparation of meetings and quality reports for the review of key performance indicators.

Management Representative to Foreign Regulatory Agencies and Health Representative to Mexican Quality Certification Agencies.

Creates and communicates quality policies and objectives, focusing on meeting customer and corporate needs.

Establishes and ensures, in conjunction with senior management, Quality objectives and ensures their compliance and performance.

Coordinates and ensures compliance with customer requirements and the effectiveness of preventive/corrective actions.

Coordinates compliance with inspection procedures (raw materials, processes, and/or final product) to ensure quality requirements are met. Responsible for developing and analyzing process performance through the monitoring and analysis of statistical data and acceptance criteria. Responsible for developing and managing the plant’s quality budget to meet all annual financial requirements.

Responsible for selecting, training, developing, motivating, and acting as a facilitator for the team as part of the Talent Management process.

Responsible for the development, communication, and monitoring of Quality Strategic Planning.

Experiencie : Minimum of 7 years in Quality, preferably in the Medical Industry. Including at least 5 years in supervisory roles. Senior level: 10 years in the medical industry, with at least 7 years in supervision

Education: Bachelor’s degree in Industrial Engineering, Chemical Engineering, Mechanical Engineering, Electrical Engineering, or a related field. Master’s degree or specialization in engineering and/or Quality Systems.

Hard skills: Advanced knowledge of medical industry regulations and standards (ISO 13485-2016, MDSAP, FDA QSRs, EU MDR, CANADA, NOM-241). Advanced knowledge in quality engineering: Handling of non-conforming products Process control (MFG) Data analysis and monitoring Knowledge of root cause analysis tools (8D methodology, 5 Whys, DMAIC, etc.) Proficiency in Quality Management and Administration Tools. Risk Management in Medical Devices (e.g., ISO 14971). Knowledge of Strategic Planning process stages. Application of continuous improvement tools such as Lean Manufacturing / Six Sigma. Understanding of medical industry validation cycles (Design, Validation, and Monitoring of Processes). Management and Control of suppliers and raw materials. Proficiency in Microsoft Office Suite. Knowledge of statistical tools. Lead Auditor ISO 13485-2016. Certified Quality Manager by the American Society for Quality (ASQ).

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

Watch what empowers us.

Watch what empowers us.

Watch what empowers us.

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